About this role
- Report to work dressed in proper attire and on time following proper clock in/out procedure as outlined in the employee handbook.
- Always present a crisp and polished professional appearance as outlined in the appearance standards.
- Support the sales and catering team as needed, including administrative functions daily.
- Working knowledge of the product and familiarity with all sales office functions.
- Maintain the working knowledge of the filing system and coordination of the flow of paperwork.
- Working knowledge of the function of all other hotel departments and development of interdepartmental relationships with other departments.
- Compose as requested and prepare Sales and other delegated correspondence accurately and quickly. Proofread all other correspondence to be ready for review and signature.
- Coordinate distribution of all memos, correspondence, and other materials generated by the Sales and Catering Department.
- Answer, screen, and qualify all incoming phone calls for the Sales Department with a warm greeting and engaging conversation.
- Maintain an office supply inventory, order and organize supplies to avoid delays in production, while maintaining budget.
- Prioritize the daily workload accurately to successfully meet deadlines.
- Daily duties to include; reader board, packet review, packet distribution, resumes, menus, dietary cards, divisional weekly schedule, amenities, in house blocks, leads/turn down entries for catering, calling for guarantees, routing add ons, revised and late event orders, and maintaining banquet event order binder.
- Prepare and assemble sales information kits and information for current/potential clients.
- Type and distribute contracts and proposals
- Coordinate all Sales travel and tradeshow support
- Assist Executive Club Manager two days a week, specifically administrative support.
- Support and adhere to all hotel policies and procedures.
- Handle additional duties and responsibilities by the Sales team as needed.
Qualifications
- 2-4 years experience in catering, sales/service, event service management or related field.
- Familiarity and superior skill with software programs, specific but not limited to; Microsoft Word, Microsoft Excel, and Delphi.
- Ability to prioritize workload and meet deadlines.
- Developed English skills both written and orally.
BENEFITS
- 401 (k)
- 401 (k) Matching
- Medical, Dental, and Vision benefits offered
- Additional Supplemental Coverages Offered - Short Term Disability, Long Term Disability, Critical Illness
- Paid Time Off
- Holiday Pay for 8 holidays, Birthday pay
- Employee Assistance Program
- Complimentary Employee Meal
- Onsite Parking