Rehab Office Manager

JOB TITLE:  Office Manager Job Description

REPORTS TO:   Directly responsible to the Rehab Services Director.

Workers Supervised:      None

Interrelationships:           Works cooperatively with all hospital departments.

JOB SUMMARY:

To perform designated routine tasks related to the operation of the Rehab Services Department (PT/OT/ST).

JOB RESPONSIBILITIES:

Job Duties:

- Performs office duties including: opening up the department if first here, check voicemail messages, monitor fax machine, answering the phone, check mail in media room, scheduling appointments, completing patient readmissions, checks/submits charges for services, working with insurance authorizations in conjunction with the utilization review department and completing reports.

- Assists with department documentation, including daily organization and obtaining physician signatures as needed.

- Completes appropriate paperwork as instructed for the admission, dismissal or transfer of patients. Tracks 10 day and 30 day progress notes for therapist.

- Assures compliance with established departmental policies and procedures, objectives, continuous quality improvement, safety, environmental and infection control standards.

- Cooperates with other hospital personnel to maintain good employee relations and meet all department objectives.

- Communicates clearly and accurately with patients, families, physicians and co-workers.

- Demonstrates sensitivity to patient/resident’s comfort and privacy and expresses interest in their progress.

- Monitors emotional stability of patients/residents and reports changes to a licensed therapist or Registered Nurse.

- Maintains a safe, comfortable and therapeutic environment for patients/families in accordance with hospital standards.

- Enhances professional growth and development through participation in educational programs, in-services, meetings, etc.

- Attends and represents department at appropriate meetings, as requested by director.

- Prepares patients/residents and equipment for rehab services.

- Assists rehab staff in administering treatment, and retrieving patient reports for therapist.

- Performs tasks to maintain department in orderly condition.

- Receives work assignments and data concerning preparation for or performance of tasks from a licensed therapist.

- Obtains equipment, materials and supplies from purchasing, including office supplies and positions them appropriately for use.

- Directs and assists patient/residents to walk or use wheelchair or stretcher to transfer patients to and from room before and after treatments.

- Assists patients/residents to dress, undress and don treatment garments and aids.

- Assists patients/residents to position themselves or assist therapist to position patients/residents in, at, or on equipment devices or treatment tables.

- Assists therapist to support patient/resident during ambulation and gait training to prevent injuries from falls.

- Notifies therapist at completion of prescribed treatment period.

- Observes patient/resident during treatment and notifies therapist of any distress or malfunctioning equipment.

- Changes linen on beds and treatment tables.

- Cleans equipment, storage shelves, tables and/or chairs after use or as described by Equipment Cleaning Procedures.

- Distributes instructional sheets to patients/residents for home exercise as indicated by therapist.

- Maintains CONFIDENTIALITY of all information. Assures that the patient/resident’s rights to fair and equitable treatment, self determination individuality, privacy, property, civil rights, including the right to wage complaints, are well established and maintained at all times.

- Monitors PCP testing process.

- Schedules Meals on Wheels with other departments.

Typical Working Conditions:        -Occasionally exposed to the risk of blood borne diseases.

-Contact with patients under a wide variety of circumstances.

-Occasionally exposed to unpleasant elements (accidents, injuries and

illness)

-Subject to varying and unpredictable situations.

-Possibility of cuts or burns from equipment.

-Possibility of strains due to lifting or aiding with patients.