Business Program Manager, Workspace and AI for Education Specialist

The Google for Education team plays a pivotal role in helping the world transform teaching and learning at scale and "go Google." As a Workspace Specialist, you will advocate Google tools, including Workspace for Education paid editions, Gemini for Education, Gemini Notebook, Google Classroom, and more. You will advocate for the innovative potential of our products to enhance instruction, productivity, collaboration, security, and compliance within organisations. You will have a specific focus on the health of the Education business and alignment to long term team objectives.
As a Workspace and AI for Education Specialist, you will collaborate with and support the K12/HE Sales Teams to foster interest in and adoption of Workspace for Education and AI tools. This role involves overlaying the sales territories, engaging strategically in the market to showcase value through technical expertise and business acumen.
As our offerings expand, you will amplify our customers' voices to optimally align the trajectory of our tools and approach. Furthermore, you will work cross-functionally with sales, marketing, and product teams. As such, you must be adept at building relationships, managing sales pipelines, recognizing market risks, developing solutions, and closing sales. Your activities will include technical discussions covering configurations, integrations, security, and compliance. You will also demonstrate our tools, create compelling stories and use cases for the market, and collaborate with customers to build business cases that highlight the capabilities and value of our offerings.

Minimum qualifications:

- Bachelor's degree or equivalent practical experience.

- 5 years of experience in program, project, education policy management or cloud in an enterprise education, or technology environment.

- Experience working with executive-level clients or stakeholders.

Preferred qualifications:

- 7 years of software sales and strategy experience within the education sector.

- Track record of executing regional GTM strategies aligned with global organizational goals.

- Deep understanding of Google Workspace for Education, generative AI, and cloud technologies.

- Exceptional public speaking skills with experience presenting and executing scaled field events.

- Proven project management skills to navigate shifting priorities and bring order to complex environments.

- Strong grasp of the tech market with experience selling through channel partners.

- Collaborate with the global Director to manage and implement the APAC Specialist strategy.

- Partner with K12/Higher Education (HE) solution sellers and the regional EDU team to accelerate pipelines, close premium Workspace and AI deals, and drive business.

- Empower channel partners and train the Education (EDU) GTM team to effectively position, demo, and advocate for Workspace for Education solutions.

- Address institutional inquiries cross-functionally, gather product feedback from customers, and participate in scaled outreach like webinars and events.

- Drive customer success programs with regional field and Digital Transformation teams to secure renewals and upsell opportunities.