Operations Leadership Manager

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM Buildings + Places is seeking an Operations Manager to support the day-to-day operational performance of our Saskatoon business.

This is a hands-on leadership role focused on translating business priorities into consistent execution. The Operations Manager will work closely with local and regional leadership, project managers, technical leaders, project controls, finance, and other business functions to strengthen project performance, resource management, operational discipline, and overall business effectiveness.

The position will support both the technical practice and operational management of the Saskatoon operation, with particular emphasis on project profitability, client satisfaction, effective project delivery, and efficient business operations.

Responsibilities

Responsibilities include, but are not limited to:

- Support the day-to-day operational management and performance of Buildings + Places in Saskatoon.
- Work with leadership to implement business priorities and maintain consistent operational discipline across the local practice.
- Monitor project and business performance and identify areas requiring management attention or corrective action.
- Support project managers in maintaining strong financial performance, forecasting, cost control, profitability, and delivery discipline.
- Coordinate workload and resource planning to align available staff with current and anticipated project requirements.
- Monitor utilization, staffing requirements, and workload forecasts to identify capacity constraints, underutilization, and emerging resource needs.
- Work closely with project managers, technical leaders, project controls, and finance to improve visibility and accountability for project performance.
- Identify projects requiring additional management attention and coordinate appropriate support and corrective actions.
- Reinforce consistent project management, operational controls, reporting, and business processes.
- Support effective project delivery and client satisfaction by helping teams identify and address operational issues early.
- Facilitate collaboration between the Saskatoon team and the broader Buildings + Places organization to access expertise and resources when required.
- Support business planning and execution of operational priorities.
- Identify opportunities to improve operational processes, reporting, efficiency, and accountability.
- Promote a culture of collaboration, accountability, continuous improvement, and disciplined project delivery.

Qualifications

Minimum Requirements

- Bachelor's degree required + eight (8) years of relevant experience or demonstrated equivalency of experience and/or education

- Demonstrated experience in operations, project delivery, project management, business management, project controls, or a related function within a project-based professional services environment.
- Experience supporting the financial and operational performance of projects or a portfolio of projects.
- Strong understanding of project financial management, forecasting, workload planning, resource management, and project delivery.
- Demonstrated ability to work effectively with project managers, technical professionals, business leaders, and corporate support functions.
- Strong analytical, organizational, communication, and problem-solving skills.
- Ability to identify operational issues, establish priorities, coordinate corrective actions, and follow issues through to resolution.
- Demonstrated ability to influence outcomes and establish accountability across multidisciplinary teams.

Preferred Qualifications

- Experience within architecture, engineering, consulting, buildings, infrastructure, or a multidisciplinary professional services environment.
- Experience supporting the operations of an office, business unit, or portfolio of projects.
- Experience with project financial performance, resource forecasting, utilization management, and operational reporting.
- Experience supporting project managers in improving project execution and resolving performance challenges.
- Demonstrated ability to collaborate effectively across technical disciplines and business functions.
- Experience implementing or improving operational processes, management controls, and performance reporting.
- Understanding of the commercial and operational drivers of a consulting and professional services business.

Additional Information

The Operations Manager will be a visible and engaged member of the Saskatoon Buildings + Places team, providing practical operational support to project managers and technical leaders while reinforcing accountability for project performance and operational discipline.

The role will focus on identifying emerging issues, coordinating the appropriate people and resources, driving follow-through, and supporting leadership in maintaining consistent operational and project management practices across the business.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. Artificial intelligence will be used to support the screening, assessment, and selection of applicants for this role. Final hiring decisions are made by the hiring team.