Cook

Job Location : Chartwell Head Office Complexity and Scope of the Position

Using production checks and standardized recipes, the Cook is responsible for ensuring that proper meals are prepared and served on time to guests. Ensures work areas are maintained in a safe and sanitary condition. Assists in maintaining a safe and secure environment for guests and other staff members. All duties are performed in the best interest of the guests, and in accordance with Chartwell’s vision, mission and values statements.

Key Activities

- Prepares and presents meals and food by following the direction of the General Manager Food Services and in a manner that promotes a positive image to all of the guests

- Ensures that meals are prepared according to standardized menu, in adequate portions, served on time and at the proper temperature

- Prepares and setup food station as required

- Orders and receives food and supplies

- Orders and prepares food for booked catering events

- Operates and cleans food production equipment and food preparation areas

- Effectively communicates and interacts with staff and guests in a courteous and professional manner

- Cleaning and sanitizing of all kitchen equipment is done before leaving for the day

- Check on next day menu ensuring all required menu items are available

- Ensures guests are satisfied with all aspects of food preparation and presentation

- Responds to guests concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the General Manager Food Services

- Track’s food inventory and takes the appropriate steps to minimize waste

- Complies with all food preparation standards and health and safety requirements.

- Performs audits, and reports anomalies in accordance with established policies, procedures, and licensing regulations

- Conducts duties in accordance with Chartwell policies and procedures, as well as government regulations, laws, and policies

- Understands and follows all health and safety policies and procedures. Works safely to reduce the risk of injury to self and other staff members. Promptly reports all actual or potentially hazardous situations.

- Performs other related duties as required

Qualifications

Education & Experience:

- Preferred Red Seal or current equivalent qualifications as a Cook from a recognized cooking program

- Food Safe Certificates I and II considered an asset

- First Aid Certification considered an asset

- Previous experience in a volume food preparation environment in the health care or hospitality industry

Skills & Abilities:

- Working knowledge of special diets

- Understanding and experience of the Hazard Analysis & Critical Control Points (HACCP) program and food safety plan

- Ability to read, write and follow written and verbal instructions in English

- Ability to organize work and work under strict time constraints

- Effective interpersonal and conflict resolution skills

- Must be able to operate related equipment

- Must have a high standard of hygiene and cleanliness

- Work involves standing for extended periods of time, lifting and carrying heavy trays and items

- Fingers and manual dexterity is necessary to handle instruments

- Wears personal protective equipment (or clothing) as required by task, MSDS, or Chartwell policy

- Must be prepared to respond to emergency situations

- Customer service orientation