Product Manager - Global Supplier Services

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in the Global Supplier Services (GSS) organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Leads and mentors the product team responsible for invoicing and procurement, fostering a culture of strategic thinking and innovation.
- Drives automation initiatives and agentic solutions to optimize invoicing and procurement workflows, leveraging tools such as Ariba, Supplier Central, and Concur.
- Collaborates with GSS operations invoicing and procurement teams to identify pain points and deliver scalable, high-impact product enhancements.
- Integrates third-party tools and platforms into the product ecosystem, ensuring seamless support and operational excellence.
- Acts as a liaison between product, operations, and support teams to ensure alignment on business objectives and customer value delivery.

Required qualifications, capabilities, and skills

- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Demonstrated experience managing product teams in invoicing and procurement, with a track record of delivering process improvements.
- Strong understanding of automation technologies and agentic approaches in financial operations.
- Proficiency in working with third-party invoicing tools (e.g., Ariba, Concur) and custom platforms (e.g., Supplier Central).
- Excellent stakeholder management skills, with proven ability to collaborate across operations and support organizations.
- Ability to translate operational needs into strategic product requirements and actionable roadmaps.

Preferred qualifications, capabilities, and skills

- Demonstrated prior experience working in a highly matrixed, complex organization
- Prior experience leading cross-functional teams in a support or shared services environment.
- Familiarity with procurement best practices and compliance requirements in large, matrixed organizations.
- Experience implementing automated solutions for invoicing and procurement processes.
- Strong analytical skills to assess product performance and identify opportunities for agentic improvements.
- Ability to drive adoption of new technologies and tools within operational teams.