About this role
Welcome to Pinkbox Doughnuts, where ordinary stops and extraordinary begins. Step into our vibrant wonderland and indulge in doughnuts that redefine delicious. With a commitment to creativity and quality, Pinkbox promises a sensory experience like no other.
Role Summary
As a District Manager, you will play a pivotal role in exceeding customer expectations, developing employee abilities, and ensuring the smooth operation of Pinkbox Doughnuts locations within your assigned district.
Responsibilities
Supervision and Leadership:
- Supervise multiple stores and shop managers.
- Ensure all products meet company standards.
Customer and Employee Interaction:
- Interact with employees, customers, and vendors in a positive, professional demeanor.
- Serve as a role model for the team.
Operational Proficiency:
- Knowledgeable and proficient in each position within the shop.
- Manage, execute, and delegate daily functions of the shop.
- Understand production and oversee the back-of-house area as needed.
Financial and Safety Oversights:
- Have safe access and manager authority regarding cash handling, refunds, voids, and discounts.
- Ensure sanitation practices are used in handling and preparing food in the back-of-house area.
- Ensure all safety and security policies are followed as set by the Company.
Training and Coaching:
- Train and coach employees during each shift to ensure Company and brand standards are met.
- Use tools to accomplish goals, manage labor, and control inventory.
Communication and Meetings:
- Conduct and attend regular manager meetings, communicating store success or areas of improvement.
- Perform additional tasks as requested by Management and as needed to successfully run the shop.
Qualifications
Minimum 7 years in restaurant industry leadership, with at least 4 years managing multiple locations
Physical Requirements / Working Conditions
- Continuous standing and walking throughout the duration of each shift.
- Bending, lifting, and carrying up to 50 pounds.
- Constant face-to-face interactions with employees and customers.
- Safely navigate in a fast-paced restaurant environment.
- Ability to multi-task and remain positive in busy working conditions.
- District Managers can expect to have early mornings, late evenings, weekends and all holidays.
- Additional opening/closing responsibilities.
- Comply with the brand and Company uniform and hygiene policies.
- Fun, fast-paced, upbeat environment.