About this role
Overview
Collins Comfort Masters is looking for a dependable, customer-focused HVAC Maintenance Technician. You’ll be scheduled for residential maintenance appointments and will be responsible for the visit from inspection through repair.
When a maintenance visit reveals a problem, you’ll evaluate it, explain your findings, present appropriate options, and complete the repairs the customer approves. This position is scheduled for maintenance appointments rather than dedicated diagnostic or repair service calls.
At Collins Comfort Masters, we value our technicians and the quality of their work. We’re looking for hard-working people who take pride in serving customers and also value meaningful time at home. We believe technicians need time to recharge and be with family. Because all technicians share a rotating on-call schedule, we work to balance our customers’ needs with respect for our technicians’ time away from work.
What’s In It For Me?
- Market Value Compensation
- Robust PTO Plan
- Health, Vision and Dental plans for you and your family to choose from
- 401K Retirement Plan with company match up to 30%
- Life Insurance, Short-Term and Long-Term Disability
- Special Program Options: FSA, EAP, Legal Services, and Identity Theft
- Continuous Training for your Professional Development
- Working in a dynamic, collaborative, and fun environment
Compensation
This is a full-commission position with annual earning potential of $65,000–$250,000 , based on skill, work ethic, and results. The position includes generous pay for each completed maintenance, with additional commission opportunities for approved repairs and other eligible recommendations. The current compensation plan is reviewed during the hiring process.
Responsibilities
What Wil I Do?
- Complete scheduled residential HVAC maintenance appointments.
- Inspect heating and cooling equipment and verify operation using company procedures.
- Inspect electrical components, motors, coils, heat exchangers, condensate drains, and safety devices as appropriate.
- Check system performance and airflow using assigned measurements and procedures.
- Identify developing concerns and determine what repairs are appropriate.
- Explain findings and repair options in clear language so homeowners can make informed decisions.
- Complete customer-approved repairs identified during maintenance visits.
- Make recommendations based on equipment condition and customer needs, with honesty and no pressure.
- Document readings, photos, findings, recommendations, and completed work accurately.
- Communicate with dispatch, supervisors, and other team members throughout the workday.
- Protect the customer’s home and care for the company vehicle, tools, and inventory.
- Participate in company training and coaching.
- Participate in the company’s rotating on-call schedule. All technicians take part in on-call rotation.
- Follow company safety practices, policies, and procedures.
Qualifications
Do I Have What It Takes?
- A professional, respectful approach with customers and coworkers.
- Integrity, accountability, and follow-through.
- Strong attention to detail and pride in completing work correctly.
- HVAC maintenance and repair experience preferred; candidates with strong mechanical aptitude and a willingness to learn will be considered.
- Ability to explain technical findings in clear, customer-friendly language.
- Willingness to accept coaching, ask questions, and continue developing technical skills.
- EPA Section 608 certification.
- Valid driver’s license and acceptable driving record.
- Ability to use common hand and power tools safely and perform physical work in residential settings.
What you can expect
- Ongoing training, coaching, and opportunities to develop your skills.
- A team that values integrity, professionalism, respect, service, and growth.
- A company vehicle stocked with assigned inventory and a gas card.
- A rotating on-call schedule shared by all technicians.
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.