About this role
More than 3 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. In India, it is also where a great deal of everyday life gets done — people message businesses, coordinate their families, and increasingly send money as easily as they send a message.
We are building a new team to take WhatsApp further in that direction. The newly established WhatsApp Services team is focused on making WhatsApp more useful for more of what people already use it for, and on building what comes next.
As a product designer at Meta, you’ll have the opportunity to play a central role in the way we build technologies — ensuring they are valuable, easy to use and of the high-quality craft and execution. You’ll be involved in every aspect of the product development process, from brainstorming the next great product innovation to tweaking pixels right before launch. We’ll expect you to utilize your full range of product design, interaction design and visual design skills, while contributing to high-level strategic decisions with product and executive partners.
Join a collaborative team working on products that impact billions of users worldwide.
Responsibilities
Leads and delivers design projects of large and/or ambiguous scope
Take broad, conceptual ideas and turn them into something useful and valuable for users
Design flows and experiences that simplify and distill down complex actions into usable interfaces
Design new experiences or layouts that evolve and define visual systems
Contribute to strategic decisions around the future direction of enterprise products
Give and solicit feedback from designers and a broader product team in order to improve design quality standards through structured feedback and iteration, while also taking on mentorship
Lead a partnership with product managers, engineers, researchers and content strategists to define the user experience of a product from conception until launch
Qualifications
Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field
6+ years designing software products with a focus on user experience, interaction, and visual design that meet business objectives
Utilizes research and data to inform product strategy
Demonstrates strategic product thinking and experience communicating design rationale and product strategy to cross-functional partners including product managers, engineers, and leadership
Familiarity with prototyping tools and building low-fidelity mock ups Experience connecting your work with other related initiatives across the company while driving collaboration
Experience creating AI-focused products, features, and design strategies
Proven leadership in non-product dimensions that have made a team stronger and positively impacted the work environment
Experience showcasing your end-to-end design process across multiple projects, that include interaction and visual design artifacts, multiple iterations, and high-fidelity prototypes
Experience designing enterprise products and tools
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)