Retail Community Assistant Store Manager - Soho Flagship

Company Description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

About the Role

Vuori is looking for an Assistant Store Manager of Community who will play a pivotal role in the success of our retail store through a focus on community excellence.

As an Assistant Store Manager of Community at Vuori, you partner with the General Manager to create the community strategy for the store and you are responsible for the execution of the strategy across community initiatives. You are responsible for building meaningful connections between Vuori and the local active and wellness community, positioning the store as a destination for both shopping and shared experiences. As an ASM of Community, you lead the planning and execution of community initiatives—including team sweats, in-store events, and product storytelling—that bring the Vuori brand to life while driving traffic, loyalty, and long-term growth. You understand that excellence comes from intentional practice, creating a space in the store and in our community that is rooted in learning, trust, gratitude, and fun.

Beyond community leadership, you deeply understand how systems within our business impact one another and uphold all product operations and visual merchandising SOPs and working routines. You inspire and grow high-performing teams, foster a positive and inclusive work environment, and empower your people to consistently deliver results across all of our retail priorities.

What You’ll Get to Do

Community

- Lead the planning and execution of community programs that connect the store to the local fitness, wellness, and lifestyle community.
- Partner closely with the HQ Community Manager to develop, evolve, and execute initiatives that align with brand standards and support business goals.
- Represent Vuori with authenticity and professionalism in the store, at team sweats, and at community events.
- Ensure every community touchpoint reflects the Vuori brand, values, and customer experience standards.
- Build and maintain strong relationships within the local active and wellness community through consistent participation in team sweats, events, and partnerships.

- Lead community as a core part of the store’s culture, ensuring every team member understands their role in delivering exceptional community experiences.
- Inspire and engage the store team to take ownership of community initiatives, driving excitement, accountability, and consistent execution.
- Represent Vuori with authenticity and professionalism in the store, at team sweats, and at community events.

- Ensure every community touchpoint reflects the Vuori brand, values, and customer experience standards.

People

- Support the General Manager in promoting a culture of excellence, emphasizing open communication, trust, respect, punctuality, accountability, and commitment to role responsibilities among staff members.
- Partner with the General Manager to implement hiring, onboarding, and ongoing training, development, engagement strategies for store employees
- Champion a safe and healthy work environment by proactively identifying, assessing, and mitigating potential hazards or risks, and implementing best practices and safety protocols.

Customer Experience

- Take proactive ownership of the sales floor and sales team to ensure that customer experience remains the top priority, fostering a customer-centric environment where every interaction is meaningful and memorable.
- Empower employees to make decisions and resolve customer issues independently, while providing guidance and support as needed.

Product

- Assist in the implementation of product operations initiatives to enhance efficiency in inventory management and product handling.
- Lead the execution of daily and weekly product operations tasks, including inbound and outbound product shipments, role modeling and upholding Vuori’s SOPs.
- Assist in the implementation of visual merchandising initiatives, including new product flips, mannequin looks, in season product management, and overall in-store standards.

Finance & Labor

- Assist the General Manager in schedule and labor management, adhering to all company scheduling best practices and applicable local and state labor laws
- Assist in management of store expenses, fully utilizing allocated budget to recognize team performance and drive business results.

Qualifications

Who you are:

- Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day.
- Must be a leader in punctuality and attendance, adhering to scheduled shifts.
- Ability to develop relationships with customers and colleagues.
- A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Ability to quickly learn new procedures and processes.
- Strong organizational skills and follow through skills.
- Excellent communication and interpersonal skills.
- High level of ownership, accountability and initiative.
- Eager to develop new skills and responsive to feedback.

Willingness Requirements:

- Willingness to lift and move products and equipment and boxes weighing up to 30 lbs
- Willingness to stay active and move throughout the store during each shift
- Willingness to reach, bend, and use a step stool or ladder when needed
- Willingness to work in an environment with bright lights and music
- Willingness to work as part of a team in a fast-paced retail environment

Additional Information

Our investment in you:

At Vuori, we’re proud to offer the following to our employees:

- Health Insurance 
- Savings and Retirement Plan  
- Employee Assistance Program 
- Generous Vuori Discount & Industry Perks 
- Paid Time Off  
- Wellness & Fitness benefits

The hourly range for this role is:

- Base Pay Range: $28 - 33/hr
- Team Commission: $3-5/hr
- Total Target Pay Range: $31 - 38/hr

Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.