Sr. Manager, Permanency

Position:                                        Sr. Manager, Permanency
Comparable DFPS Position:         CVS Program Director
Classification:                               Full-time, Exempt
Reports to:                                    Permanency Program Administrator     
Company:                                       Texans Together             
Location:                                         Regions 6a and/or 6b (Specific work locations will be assigned and                                                            communicated as staffing plans are finalized)
Position Description:
The Sr. Manager, Permanency provides strategic leadership, operational oversight, and program direction for permanency, conservatorship, reunification, kinship, foster care, and related child welfare services. This position is responsible for ensuring high-quality program implementation, regulatory compliance, performance management, staff development, and achievement of permanency outcomes across the Texans Together service region. The Sr. Manager oversees supervisors, teams, and program initiatives while ensuring alignment with Community-Based Care requirements, state and federal regulations, accreditation standards, and organizational goals. This position serves as a key partner with DFPS, courts, legal stakeholders, service providers, caregivers, and community partners to strengthen services and improve outcomes for children and families.

Primary Responsibilities:
- Provide strategic and operational leadership for permanency and child welfare programs across service region in alignment with Texans Together's mission and Community-Based Care objectives.
- Develop, implement and evaluate program strategies, initiatives, and operational goals to improve child safety, well-being, placement stability, family engagement, and permanency outcomes.
- Ensure program operations and service delivery comply with applicable contractual, licensing, regulatory, and organizational requirements.
- Monitor program performance, caseloads, workforce utilization, service quality, and outcome data to identify trends, risks, barriers, and opportunities for improvement.
- Develop and implement corrective actions and continuous improvement strategies to address performance, compliance, and service delivery concerns.
- Participate in organizational planning, budgeting, resource allocation, and strategies supporting program growth and sustainability.
- Direct, supervise, coach, and evaluate supervisory-level staff and provide oversight of associated program teams.
- Establish clear performance expectations and accountability while fostering a culture of servant leadership, collaboration, employee engagement, and continuous professional growth.
- Support recruitment, retention, workforce development, and succession planning to maintain a qualified and effective workforce.
- Ensure effective case practice and timely permanency planning, including family engagement, visitation, placement stability, reunification, kinship, guardianship, adoption, and lifelong connections.
- Provide leadership and consultation on complex, high-risk, high-profile cases, critical incidents, and barriers affecting child safety and permanency.
- Promote trauma-informed, culturally responsive, strengths-based, and family-centered practices throughout service delivery.
- Advance Texans Together’s Community-Based Care model through collaboration with DFPS, providers, courts, governmental agencies, and other child welfare partners.
- Build and maintain effective relationships with community stakeholders and represent Texans Together in meetings, councils, forums, and collaborative initiatives.
- Support regional efforts to strengthen placement capacity, provider networks, community resources, and access to services for children and families.
- Oversee quality assurance, case reviews, performance monitoring, continuous quality improvement, and required program reporting.
- Ensure accurate, timely, and complete documentation and reporting in accordance with agency, contractual, licensing, and regulatory requirements.
- Participate in assigned on-call coverage, including evenings, weekends, and holidays, and provide leadership and decision-making support during emergencies, placement disruptions, safety concerns, and critical incidents.
- Coordinate appropriate crisis response, notifications, documentation, follow-up, and collaboration with staff, providers, law enforcement, medical professionals, and other partners as necessary to ensure child safety and service continuity.
Required Qualifications:
- Bachelor’s degree required in social work, human services or closely
- Minimum of three (3) years of supervisory or management experience in child welfare, permanency, foster care, adoption, conservatorship, or related family services.
- Demonstrated experience leading teams and overseeing complex child welfare programs or operations.
- Minimum seven (7) years of progressively responsible child welfare experience.
Preferred Qualifications:
- Experience leading system transformation, organizational change, or large-scale quality imporvement initiatives is a plus.
Knowledge, Skills, and Abilities:
- Knowledge of Texas Child Welfare Policy Handbook and Minimum Standards.
- Comprehensive knowledge of child welfare practices, permanency planning, Community-Based Care (CBC), and applicable state and federal requirements.
- Knowledge of foster care, conservatorship, reunification, adoption, kinship services, trauma-informed care, and family-centered practices.
- Knowledge of program administration, performance management, quality improvement, and organizational change.
- Strong leadership, strategic planning, program management, and critical decision-making skills.
- Strong analytical skills with the ability to interpret data, monitor performance, and drive continuous improvement.
- Effective communication, conflict resolution, stakeholder engagement, and relationship-building skills.
- Ability to lead multidisciplinary teams and manage complex child welfare programs and competing priorities.
- Ability to navigate complex and sensitive situations with sound judgment, professionalism, and adaptability.
Working Conditions:
- Environment: Office-based
- Conditions: Frequent interaction with children and families, stakeholders, providers and government agencies. Exposure to emotionally challenging and crisis-orientated situations
- Work Schedule: Monday through Friday during standard business hours.
- Travel: Frequent. Reliable transportation required.

DePelchin is Proud to be an Equal Opportunity Workplace.

DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.