Co-Investigator

Introduction

We have an exciting career opportunity for an Investigator who will assist the Lead Investigator in conducting internal investigations primarily in Eden’s programs as follows: 1) Adult Services -Day and Employment; 2) Adult Services – Residential; and 3) the Eden School. This includes maintaining confidentiality; assisting with the scheduling of staff interviews; taking notes; following investigation processes, procedures and protocols; and learning and utilizing the iSight investigation software. In addition, this position provides administrative support including the preparation and dissemination of reports.

PRIMARY RESPONSIBILITIES

General Administration

- Assist in conducting on-site investigations including the scheduling of interviews, note-taking, following processes, procedures and protocols.

- Become proficient and knowledgeable in Eden’s new investigation software, iSight software, including data entry, maintenance, and report writing.

- Assist in writing and disseminating timely investigative report(s).

- Assist in identifying operational concerns and/or problems within Program(s); assist in developing solutions.

- Exercise sound judgment; remain objective and maintain confidentiality throughout the investigative process.

- Assist in conducting Entry Level Training and providing awareness of abuse, neglect, and exploitation.

- Review relevant laws with Program staff (i.e. Danielle’s Law, Stephen Komninos Law, P.L. 2025, c.280 enacted via S3750) with a goal of reducing investigations because of effective staff training and awareness.

- Assist in completing monthly reports to track and sort Incident Reports (IRs) by program for the Lead Investigator.

- Provide administrative support to Lead Investigator as needed.

Communication and Meetings

- Assist in building a positive and professional relationship with Eden staff and consumers (participants and students).

- Attend meetings as identified by the Lead Investigator and as needed.

- Assist in cooperating with Eden Autism, Division of Developmental Disabilities (DDD), Department of Education (DOE), law enforcement, etc. in any inspection and/or investigation.

- Attend identified training (DDD, DHS, NJACP) etc. and as identified by Lead Investigator

(The responsibilities listed are representative and not all inclusive; other duties may be assigned by supervisor/s.)

POSITION REQUIREMENTS

Education: Bachelor’s degree; prefer in social services and/or business-related (communications or human resources); or a combination of equivalent education and experience to successfully perform the essential functions of the position.

Experience:

- Minimum two years of business-related experience; prefer not-for-profit and working with individuals with disabilities; and/or demonstrated experience in interviewing or conducting investigations and/or HR-training capacity for dispute resolution, conduct, etc.

- Related communications and/or training experience (i.e. development of and delivery of training programs).

- Supervisory experience is a plus.

Training and Other Requirements:

- Successful completion of Eden’s Entry Level Training

- Successful completion of Effective Investigation of Serious Incidents Certifications to include Level 1 and Level 2

- Incident Report Writing and Reporting

- iSight Software Training; become proficient (moderate to advanced level)

- Valid driver’s license with record in good standing (5 points or less)

Specialized Skills and Knowledge

- Demonstrated ability to exercise discretion and appropriately handle sensitive and confidential information and matters, including student/participant, employee, investigative, and organizational information.

- Ability to remain neutral and impartial, recognize potential conflicts of interest, and promptly disclose circumstances that could affect, or appear to affect, objectivity in an investigation.

- Demonstrated commitment to ensuring compliance for the safety and welfare of individuals with developmental disabilities.

- Working knowledge of relevant regulatory statutes and guidelines, decisions, directives regarding developmental disabilities.

- Strong interviewing, active listening, fact-finding, and documentation skills, with the ability to ask appropriate follow-up questions and accurately capture relevant information.

- Ability to escalate questions or concerns to the Lead investigator.

- Solid organizational skills, attention to detail and follow up skills; ability to review and organize information from multiple sources, identify inconsistencies or gaps, and assist in developing well-supported investigative findings.

- Solid verbal and written communication skills, ability to assist in conducting training and/or giving presentations to a group in time.

- Solid customer service and interpersonal skills; professional at all times.

- Demonstrated emotional intelligence with calm demeanor; ability to remain professional, composed, objective, and respectful when addressing sensitive, difficult or potentially contentious matters.

- Sound judgment, problem solving and developing solutions.

- Demonstrated ability to ensure cooperation within departments and across the organization.

- Ability to multi-task and handle numerous assignments simultaneously, while ensuring deadlines are met.

- Ability to work independently in addition to working effectively as a team member.

- Familiarity and working knowledge of relevant operational technology to perform essentials of the job (i.e., Therap).

- Intermediate to advanced proficiency in Microsoft Office including Word, Excel, and PowerPoint, as well as Google mail.

- Local travel to/from Eden facilities on regular basis; travel approximately 20-30%

Eden is an Equal Opportunity Employer

Eden is an E-Verify Employer