Final Quality Inspection Supervisor

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive . As a global leader in robotic-assisted surgery and minimally invasive care , our technologies—like the da Vinci surgical system and Ion —have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare , you’ll find your purpose here.

Job Description

Primary Function of Position:

Supervises and coordinates all activities of personnel engaged in Final Quality Inspection (FQI) to ensure adherence to company quality assurance procedures. The Supervisor ensures the FQI team provides quality support for sustaining and new manufacturing operations by performing inspection and testing of da Vinci Surgical Systems. This role is important in verifying compliance with all established specifications and requirements prior to final product release. The Supervisor also leads continuous improvement activities and other projects assigned by management.

Roles and Responsibilities:

- Oversee the final quality inspection activities for da Vinci Surgical Systems
- Establish, track and report FQI goals and quality metrics
- Coordinate and communicate within and across departments to address quality issues
- Track recurring issues as needed to achieve root cause corrective action
- Assure all operations are performed in accordance to procedures
- Interface on a daily basis with internal customers and teams to resolve nonconforming product issues
- Provide training to FQI technicians

Qualifications

Skill/Job Requirements:

- BS Degree or high school diploma with 3-5 years of relevant medical device experience
- Must be able to use all standard inspection tools, gauges and applicable equipment, tools and fixtures used to execute quality assurance procedures and test methods
- Proven experience and knowledge with FDA Medical Device Regulations and ISO 13485
- Must have a working knowledge of calibration and preventive maintenance activities required to support final quality inspection

Nice to have:

- Established interpersonal and leadership skills
- Excellent communication skills including ability to provide written and verbal instruction
- Ability to work across team organizations and diverse cultures
- Able to communicate clearly and effectively up, down and across organizations

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

Accommodation & Accessibility Notice:

Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at [email protected].

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.