[WEBTOON] Content Operations Associate

WattpadEl Segundo, CaliforniaOn-siteFull-timeNew grad, 0–1 yearsListed 4 days ago

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About this role

We are seeking a detail-oriented and versatile Content Operations Coordinator to join our team in Los Angeles. This role is a blend of editorial creativity and operational rigor. You will be responsible for the end-to-end lifecycle of platform content, from copywriting and scheduling to quality assurance and performance analysis. The ideal candidate is a proactive troubleshooter who can maintain brand integrity while optimizing content for user engagement.
 
Location: Los Angeles, CA (Onsite 3x/wk)

KEY RESPONSIBILITIES

- Execute the content strategy by managing the daily content programming calendar.

- Draft compelling, platform-specific copy for promotional materials and user-facing components.

- Manage the scheduling and deployment of promotional assets to ensure timely and accurate delivery.

- Support lifecycle marketing efforts through the creation and distribution of email campaigns.

- Rigorously enforce Brand Safety guidelines to protect the platform’s integrity and user experience.

- Perform meticulous quality checks on all user-facing components to ensure functionality and visual accuracy.

- Create, update, and maintain internal wikis and documentation for new platform features and operational workflows.

- Assist with administrative and operational tasks to ensure smooth department scaling.

- Monitor content performance and platform health.

- Utilize data to provide insights and recommendations for content optimization.

MINIMUM QUALIFICATIONS

- Exceptional written and verbal communication skills.

- Comfortable navigating CMS platforms, scheduling tools, and data analytics software.

- Strong attention to detail.

- Must be based in Los Angeles, CA (or willing to commute).

- Quantitative data analysis experience preferred.

- Bilingual in English and Korean is required.

PREFERRED SKILLS

- Airtable Experience

- Calendar or Scheduling Management

- Microsoft Suite, Microsoft Excel

- Data Analysis, Data Presentation

Salary Range and Description

$55,000 - $75,000 / annually
Please note, the above range is listed in USD.

What we offer (For Full-Time Only):
* Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals
* Health benefits, including vision and dental!
* Generous PTO and Parental Leave Top-up
* 401K Contributions 
* Commuter Benefits 
* Global WEBTOON and LINE FRIENDS discount program
* Winter break shutdown and a whole lot more!

With approximately 155 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others.

Join us and work with some of the biggest artists, IP, and fandoms in comics!
#WEBTOON