About this role
Location(s)
- Raleigh - North Carolina - United States of America
- Wendell - North Carolina - United States of America
Position Overview
The Project Coordinator will support the coordination and resolution of customer warranty issues involving medium- and low-voltage switchgear, transformers, E-Houses, and related electrical equipment.
This customer-facing role will coordinate case activities, track deliverables, and provide timely updates while working with cross-functional teams supporting key data center and hyperscale customers.
Responsibilities
- Coordinate warranty cases from initial escalation through closure.
- Track case activities, priorities, deliverables, and contractual timelines.
- Coordinate with Engineering, Project Management, Quality, Manufacturing, Field Service, Sales, and other teams to support resolution.
- Provide timely status updates to customers and internal stakeholders.
- Maintain case documentation and follow up on open actions.
- Support corrective and preventive action activities with factory and Quality teams.
- Coordinate with Field Service teams and vendors on materials and corrective actions.
- Identify opportunities to improve warranty and service processes.
- Travel up to 10% to support customer activities.
Basic Qualifications
- Experience in project coordination, customer service, warranty, field service, or a related environment.
- Experience tracking projects, customer cases, tasks, or deliverables.
- Experience coordinating activities across multiple teams or stakeholders.
- Experience communicating status updates to customers or internal stakeholders.
- Proficiency with standard business and computer applications.
- Ability to travel up to 10%.
Preferred Qualifications
- Bachelor’s degree in engineering, Business, Project Management, or a related field.
- Experience in the electrical, manufacturing, construction, or industrial industry.
- Experience with switchgear, transformers, E-Houses, or related electrical equipment.
- Experience with warranty, corrective-action, or field-service processes.
- Experience supporting data center or hyperscale customers.
- Experience with SAP, Salesforce, BIM, COMPASS, Procore, or similar platforms.
- Strong organizational, communication, and problem-solving skills.
You’ll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $61,547 - $105,509 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation
for disability form . If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.
Pay Transparency
Siemens follows Pay Transparency laws.
Application Deadline
This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.
California Privacy Notice
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Criminal History
Qualified applications with arrest or conviction records will be considered for
employment in accordance with applicable local and state laws.