About this role
Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, Virginia Horseplay, Roseshire Gaming Parlor and The Rose Gaming Resort. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.
JOB SUMMARY
The Director of Security provides leadership to the Security department by managing and overseeing daily security operations, strategic planning, and execution. Directs and coordinates activity of Security Department resulting in an efficient and economic operation while ensuring continuous improvement in service. Oversees safeguarding of assets transported to and from departments. Supervises and logs all investigations conducted by Security personnel. Establishes and maintains strong working relationships with outside law enforcement and other first responders. The Director of Security shall be responsible for the overall Security/Safety of the property including but not limited to the following: the enforcement of the law, and other rules and regulations, the physical safety of guests and team members and the protection of guests and company property from illegal activity.
Compensation: $90,000 per year
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Coordinates security investigation efforts in conjunction with outside law enforcement agencies to ensure proper handling of civil violations of patrons or Team Members; may occasionally appear in court with corporate attorneys to assist in criminal justice proceedings.
- Establishes and maintains strong working relationships with outside law enforcement, and other first responders.
- Creates, implements, and monitors emergency response procedures to ensure prompt and safe handling of such emergencies as fire, flood, or bomb threats.
- Works with operating departments to design and conduct highly sensitive investigations to facilitate fact finding and probe into potentially illegal or inappropriate activities.
- Meets with departmental leadership to analyze risk management issues, formulate policies, determine needs for security programs, and coordinate with other departments.
- Analyzes Security department through data and reports to implement changes allowing for the most successful implementation of future programs.
- Ensures compliance with all policies, procedures, federal, state, and local laws, and regulations, as applicable.
- Monitors the overall performance of security personnel to ensure compliance with department and property policies and procedures.
- Supervises Security programs and processes to reduce and control loss time injuries.
- Oversees the safety and security of Team Members and customers by monitoring, observing, reporting, and taking appropriate action when necessary.
- Oversees routine inspections and audits of the gaming floor, parking lots, and other areas to assess compliance with security protocols
- Investigates and responds to escalated security incidents, emergencies, and customer complaints to determine preventative or corrective measures
- Ensures all security-related incidents, observations, and activities are appropriately documented and reported.
- Conducts processes for the hiring, training, development and efficient management of Security staff.
- Plans and organizes workloads and staff assignments as well as trains, motivates, and evaluates assigned staff.
- Establishes and maintains department standards, guidelines, and objectives, and oversees other administrative processes, such as budget and staffing, to ensure proper planning and efficient operation of the Security department.
- Maintains confidential treatment of all relevant information and follows up on shift reports as needed.
- Performs other related duties as assigned.
REQUIRED SKILLS AND ABILITIES
- Demonstrated management and leadership skills in security operational effectiveness.
- Excellent verbal and written communication skills.
- Detail-oriented and thorough with strong organizational and time management skills.
- Excellent attention to detail and observational skills.
- Thorough knowledge of Emergency Response and Disaster Plans, security systems and software, and relevant laws and regulations.
- Ability to remain calm and composed under pressure while making sound decisions quickly.
- Ability to consistently comprehend, retain and execute written, verbal and demonstrated directions, explanations and guidance.
EDUCATION AND EXPERIENCE
- Bachelor's degree plus eight (8) years of security experience with a minimum of three years of supervisory experience. Other combinations of education and experience may be considered.
- Must obtain and maintain valid racing and/or gaming license.
- Required to hold a valid Driver’s License with a minimum of three (3) years driving experience; must be able to drive company vehicles; must provide proof of insurance; Motor Vehicle background check required.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
- The Team Member must maintain their ability to stand, walk, and patrol for extended periods.
- While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
- The Team Member may be required to lift up to 50 pounds.
- The Team Member may be required to work long hours, including nights, weekends, and holidays.
- The noise level in the work environment is usually moderate to loud.
The work environment may vary in levels of crowds, noise, and smoke, depending on the assigned station and customer volume
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.