About this role
The mission of On Your Mark is to provide innovative and comprehensive community-based service to people with intellectual and/ or developmental disabilities across their lifespan. We are committed to helping each individual experience the highest quality of life possible by providing person-centered programs that promote community and social inclusion, health and fitness, daily activity participation, independence, self-empowerment, and productivity.
Full time employees may be eligible for the following:
- Health Benefits including optional Medical, Dental, and Vision coverage for you and your dependents
- Medical FSA and Dependent Care Account
- Partial Medical deductible reimbursement
- 401(k) with Safe Harbor match
- Generous PTO
Job Description:
The Respite Coordinator ensures that programs are running smoothly, all individuals are being supervised appropriately and that all paperwork is submitted accurately and on time. Coordinators are encouraged to be creative when developing their activities and schedules for the year. Coordinators work closely with Respite Administration to develop and expand program opportunities for individuals.
Responsibilities include:
- Intervene and report any incidents or suspected incidents of abuse and/or neglect IMMEDIATELY.
- Comply with all OPWDD, New York State Justice Center, and On Your Mark regulations, policies and procedures.
- Ensure the safety and wellbeing of all individuals within the program. Respond promptly and appropriately in emergency situations.
- Ensure that the Respite program operates with a commitment to, and focus on, the individuals within the program to ensure individual's rights are being protected, and all individuals are being supervised appropriately.
- Able to prioritize and organize tasks and ability to build and encourage teamwork.
- Troubleshoot problems and maintain ongoing communication with Respite Administration.
- Serves as a resource and role model for staff.
- Come to work prepared; appropriately dressed, and with staff assignments and/or changes ready.
- Assign work assignments to substitute staff, when necessary.
- Provide direct supervision to all specialty staff, group supervisors, direct support professionals, and individuals.
- Train/teach behavior support strategies to all staff, to minimize confusion and frustration for individuals.
- Interact constructively to ensure staff follow through with duties.
- Maintain positive and regular communication with participants, family members, providers, care managers, and other team members. Identify issues or concerns regarding participants and communicate and advocate with appropriate parties. Identify unmet needs of participants and advocate for those needs to be met.
- Identify/resolve conflicts and complaints proactively and inform Respite Administration of major and/or unresolved issues.
- Participate in supervising individuals during mealtime, as needed. Assist individuals with personal hygiene tasks and Activities of Daily Living (ADLs) when needed. Drive agency vehicles, as needed.
- Assess newly admitted individuals, and provide ongoing assessments to identify needs.
- Report/document progress or lack of progress to appropriate parties. Provide input and feedback regarding programs and activities. Record and review data collection.
- Responsible for maintaining accurate program books by checking billing sheets, group daily attendance, dates, goals, fact sheets, medical alerts and making sure staff assignments are being carried out.
- Report monthly totals and master attendance to Respite Administration promptly at the end of each month.
- Maintain individual and staff confidentiality.
- Attend all training/in-services/workshops and attain certifications as necessary including, but not limited to, AMAP, CPR, First-Aid, SCIP-R techniques, etc., to provide the best possible care and safety for all individuals. Be attentive at in-services/workshops.
- Maintain ongoing written and verbal communication with parents, staff, care managers/coordinators and other service providers under the supervision of the Director.
- Inform supervisor, in advance, of any absences or lateness so that appropriate coverage can be arranged.
- Respond politely and professionally to all program participants, co-workers, other professionals, customers, vendors, and management.
- Assist with developing and maintaining staff schedules and make appropriate schedule changes when staffing needs, program needs, or unexpected absences arise.
- Communicate staffing concerns, coverage issues, and ongoing vacancies to Respite Administration in a timely manner.
- Perform other duties and responsibilities as assigned and delegated by supervisor(s) and/or Executive Team.
Qualifications
Knowledge, Skills and Abilities:
- Strong organization and communication skills.
- Self-directed and motivated to function independently, completing tasks in a timely manner.
- Creative and solution-oriented thinkers preferred.
- Willing and able to work a flexible work schedule including evenings and weekends as necessary and as assigned.
Requirements:
- High School Diploma/GED
- Experience in a setting that serves people with intellectual and/or developmental disabilities (I/DD).
- Valid driver’s license, with minimum 5 years’ experience.
- Ability to drive 15 passenger vehicles.
Reports To:
- Assistant Director of Respite
- Director of Respite
- Senior Director of Programs
- Executive Team