Community Educator

WELCOME TO YOUR CENTER!

Established as a community nonprofit in 1972, The Center provides targeted programs and services to the full diversity of the San Diego LGBTQ community. The mission of The Center is to enhance and sustain the health and well-being of the lesbian, gay, bisexual, queer, transgender, nonbinary, immigrant, and HIV communities to the betterment of our entire San Diego region. Our vision is to create a Center and Center culture where every person feels and knows that they are welcomed, valued, and supported. As the beacon for our regional LGBTQ community, we actively recommit to being a more vibrant, bold, innovative, safe, and modern Center each day than the day before. The Center is sex-positive and provides advocacy and critical health and social support services to support our community members through all stages of life, focusing on our deeply held values of Dignity, Inclusion, Compassion, Respect, and Equity & Equality. The Center currently has over 100 staff working across seven sites in San Diego County.

POSITION SUMMARY

Reporting to the Training and Community Education Manager, the Community Educator is a key member of The Center's well-established Training Institute (TI), delivering engaging, research-informed training to Center staff, community organizations, corporations, and businesses across San Diego County. Reporting to the Training and Community Education Manager (TCEM), the Community Educator facilitates in-person and virtual trainings on LGBTQ+ topics, helps update and expand the TI's library of about 30 trainings, coordinates training logistics, and collects the participant feedback and outcome data that keep the curriculum relevant and high impact. This is an exciting opportunity for a skilled, energetic facilitator to help grow the TI's reach and impact in alignment with The Center's mission.

PRIMARY ROLES & RESPONSIBILITIES:

Training Delivery

- Facilitate and co-facilitate trainings for Center staff, community organizations, corporations, and businesses, both in person across San Diego County and virtually

- Prepare for each training by reviewing content, tailoring examples to the audience with TCEM approval, and confirming that materials and technology are ready

- Create learning spaces that are welcoming, interactive, and responsive to participants' needs and lived experiences

- Respond to participant questions with accurate, current information, and refer questions outside the training's scope to the TCEM or the appropriate Center department

- Co-facilitate Leadership Academy workshops for Center staff as assigned

Curriculum Support

- Under the direction of the TCEM, help update and expand the Training Institute's library of about 30 trainings, including researching current best practices, updating content, and preparing slides, handouts, and activities

- Assist with the annual review of all curriculum materials

- Assist with developing Train the Trainer materials and curriculum packages for partner organizations

- Share observations from trainings with the TCEM to identify opportunities for improving or adding to existing content

- Maintain an organized, current library of training materials and resources

Training Coordination and Logistics

- Schedule trainings in coordination with the TCEM, partner organizations, and Center departments

- Manage training registration, participant communication, reminders, and follow-up

- Coordinate room setup, technology, and materials for in-person and virtual trainings

- Assist with Leadership Academy workshop logistics, including scheduling and communication with facilitators and participants

Outreach and Promotion

- Support the Training Institute's revenue goals by delivering high-quality paid trainings and assisting with outreach to community organizations, corporations, and businesses, under the direction of the TCEM

- Draft social media content promoting Training Institute offerings for TCEM review, in coordination with The Center's communications and marketing department

- Represent The Center and the Training Institute at community events, tabling, and meetings as assigned, ensuring that The Center's mission, values, and professional standards are consistently and positively reflected in all interactions

- Share feedback with the TCEM on the Training Institute page of The Center's website to keep offerings and descriptions accurate and current

Data Collection and Reporting

- Distribute and collect training evaluations and pre- and post-training assessments

- Enter training participation, attendance, outcome, and feedback data accurately and on time in the Training Institute tracking system

- Assist with preparing data summaries that inform curriculum updates, grant reporting, and program improvements

- Assist with collecting data for Leadership Academy key performance indicators as assigned

- Follow the Training Institute operations manual and all Training Institute policies and procedures

Professional Development and Team Collaboration

- Participate in weekly check-in meetings with the TCEM, providing a brief summary of completed tasks and progress on work plans and deliverables on the check-in sheet

- Pursue ongoing learning on LGBTQ+ issues, adult learning, and facilitation best practices

- Collaborate with staff across Center departments who co-facilitate or request trainings

- Perform special projects as assigned

Required Qualifications:

- Education/Experience: 1-3 years of experience facilitating training, workshops, or presentations for adult audiences, in person and virtually; experience in community education, health education, or a related field.

- Professional Skills: Knowledge of current issues and trends related to the LGBTQ+ community and other historically marginalized communities; confident, engaging presentation skills; strong writing skills; strong critical thinking, verbal communication, active listening, empathy, conflict resolution, and interpersonal skills; strong organizational and record-keeping skills.

- Technology Skills: MS Office Suite; experience with virtual meeting platforms such as Zoom or Microsoft Teams.

- Language Skills: Fluency in English.

- Transportation: Reliable transportation and current auto insurance, with the ability to travel to trainings across San Diego County.

preferred QUALIFICATIONS:

- Education/Experience: Experience delivering training on LGBTQ+ cultural competency, health equity, or related topics; experience developing or adapting training curriculum; experience training corporate, business, or professional audiences; professional experience working with or serving LGBTQ+ communities.

- Language Skills: Fluency in Spanish is highly preferred.

COMPENSATION & BENEFITS:

- Compensation: The pay range for this position is $25.96 - $26.92 per hour and is commensurate with experience. This is a Full-Time Regular Non-Exempt position.

- Benefits : The CENTER offers a robust benefits package, inclusive of Competitive Pay Scales, 401(k) Retirement Plan (with company match), Full Medical, Dental, Vision, and Chiropractic Health Coverage, Out-of-Pocket Optional Coverage for Spouses, Domestic Partners, and Dependent Children, Full-time and Part-Time Schedules, Generous Vacation and Holiday Benefits, Professional Training & Development Experiences, Opportunities for Promotion & Advancement

*Applicants for this position are asked to include a sample training outline or facilitation plan with their application*

Equal Opportunity Employer

The San Diego LGBT Community Center is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.