About this role
Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Position Summary
The Store Director is responsible for the overall leadership, management, and performance of the store. This position drives sales growth, profitability, operational excellence, customer satisfaction, and associate engagement while ensuring compliance with company policies and regulatory requirements. The Store Director provides strategic direction, develops future leaders, and fosters a culture that delivers outstanding results and exceptional customer experiences.
Key Responsibilities Leadership & Talent Development
- Lead, coach, and develop store leadership and associates across all departments.
- Establish clear performance expectations and hold teams accountable for results.
- Recruit, interview, hire, and retain top talent.
- Create development plans and succession strategies for key leadership positions.
- Foster a culture of inclusion, teamwork, accountability, and service excellence.
- Recognize and celebrate individual and team achievements.
Store Operations
- Direct all daily store operations to ensure efficient and effective execution.
- Ensure operating procedures and company standards are consistently followed.
- Oversee opening and closing procedures, staffing plans, and operational readiness.
- Drive continuous improvement initiatives to enhance operational performance.
- Maintain a clean, organized, safe, and customer-focused environment.
- Ensure all departments operate efficiently and meet performance expectations.
Financial Management
- Achieve sales, profit, labor, and expense targets.
- Analyze financial reports and key performance indicators to drive business decisions.
- Develop and implement action plans to improve store performance.
- Monitor labor utilization and scheduling practices.
- Manage inventory levels and reduce shrink through effective operational controls.
- Deliver sustainable financial growth while maintaining exceptional service standards.
Customer Experience
- Promote and model a customer-first culture throughout the organization.
- Ensure customers receive friendly, efficient, and professional service.
- Resolve escalated customer concerns and service issues.
- Monitor customer feedback and implement improvement strategies.
- Support community engagement and local business partnerships.
Merchandising & Inventory Management
- Ensure execution of merchandising initiatives, promotional programs, and seasonal displays.
- Maintain high standards for product quality, presentation, and in-stock conditions.
- Oversee inventory management processes and operational accuracy.
- Partner with department leaders to maximize sales opportunities and customer satisfaction.
- Drive execution of company merchandising standards.
Compliance & Risk Management
- Ensure compliance with all company policies, food safety standards, labor laws, and regulatory requirements.
- Promote workplace safety and ensure compliance with safety programs.
- Oversee asset protection and loss prevention initiatives.
- Ensure proper handling of audits, inspections, and compliance reviews.
- Maintain emergency preparedness and business continuity plans.
Community & Business Development
- Build and maintain strong relationships within the local community.
- Represent the company through community involvement and outreach efforts.
- Identify opportunities to grow market share and strengthen customer loyalty.
- Support recruiting efforts and workforce planning to meet operational needs.
We also provide a variety of benefits including:
- Competitive wages paid weekly
· Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit https://urldefense.com/v3/__https:/myaci-benefits.com/__;!!K1aXqncla1X7G90AkdLmCg!rAQQIgK5qTHEOZimihiTu-Cq5CqDd5yTyDy2Md9yy2X9n5N5-LNd_VFz-Ph78hdScxWtyckceXfHreYVJ1PsQk_8tfijDVHG5g$ myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values
A copy of the full job description can be made available to you.