About this role
On Demand is seeking a Medical Assistant for our office in Austintown, Ohio.
On Demand Counseling is a trusted provider of outpatient counseling and recovery-focused services. We are seeking a Medical Assistant who is motivated, dependable, and eager to grow within a mission-driven organization.
Position Summary:
The Medical Assistant plays a key role in supporting clinical operations by providing direct patient care, assisting providers, and ensuring a smooth and efficient patient experience in a medium to fast-paced setting.
Responsibilities:
- Perform patient intake, triage, and vital signs; update medications and medical history
- Provide clinical support including venipuncture, injections, vaccines, EKGs, wound care, and urinalysis (observed collections)
- Assist with Medication-Assisted Treatment (MAT) workflows and patient support
- Document accurately in Electronic Medical Records (EMR) and maintain compliance
- Coordinate patient flow, scheduling support, referrals, and front/back office tasks
- Communicate with patients, families, and care team to support patient-centered care
- Follow infection control and safety protocol
Minimum Qualifications:
- High School Diploma or equivalent required
- Medical Assistant certification preferred, but not required
- Successful completion of BCI/FBI background check and pre-employment drug screen
- Phlebotomy experience preferred
- Experience in behavioral health, addiction medicine, or MAT preferred.
- Experience with medical terminology and electronic medical records (EMR) systems
- Strong organizational, communication, and multitasking skills
Benefits:
- Comprehensive medical, dental, and vision coverage
- Short-Term Disability
- 100% company-paid life insurance ($25,000) with optional supplemental coverage
- 401(k) with employer match (eligibility after one year)
- Paid Time Off (PTO)
- Paid holidays
Physical Requirements:
- Ability to lift up to 25 pounds
- Ability to stand and walk for extended periods
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.