About this role
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world class employee experience and company culture.
About the role
Four Seasons Cairo at First Residence is currently hiring for their next superstar. If you have a passion for Food & Beverage, your heart beats for developing your team, you enjoy going the extra mile for our guests and not even the sky is your limit when developing new, creative and innovative activations for our restaurants, you might be just the person we are looking for.
As an Assistant Restaurant Manager you will play a key role in delivering exceptional dining experiences that reflect the brand's renowned luxury hospitality standards. You will support the Restaurant Manager in overseeing daily operations, leading and developing the restaurant team, ensuring outstanding guest satisfaction, and maintaining the highest levels of service excellence.
This position offers an exciting opportunity to contribute to a world-class dining experience while developing your career within one of the world's leading luxury hospitality brands
What you will do
- Support the Restaurant Manager in the day-to-day operation of the restaurant.
- Ensure exceptional guest service and swift resolution of guest concerns.
- Lead, coach, and motivate the restaurant team to achieve service excellence.
- Monitor food and beverage quality, presentation, and service standards.
- Assist with scheduling, training, and performance management of employees.
- Drive sales through effective upselling, guest engagement and restaurant activations
- Maintain health, safety, and hygiene standards at all times.
- Collaborate with kitchen and hotel departments to ensure seamless operations.
- Monitor costs, inventory, and operational efficiency to achieve business objectives.
What you bring
- Minimum 1 year of experience in a supervisory or management role within a high-end restaurant, luxury hotel, or fine dining environment.
- Strong knowledge of food and beverage operations, service standards, and restaurant management practices.
- Proven leadership skills with the ability to motivate, coach, and develop a diverse team.
- Excellent communication and interpersonal skills with a strong focus on guest satisfaction.
- Ability to handle challenging situations with professionalism, confidence, and sound judgment.
- Strong organizational and time management skills with attention to detail.
- Financial awareness, including cost control, inventory management, and revenue optimization.
- Passion for hospitality and commitment to delivering exceptional guest experiences.
- Flexibility to work evenings, weekends, and public holidays as required by the business.
- Proficiency in Microsoft Office applications and restaurant management systems.
- Excellent command of English; additional language skills are considered an advantage.
- Ability to uphold and champion Four Seasons' culture, values, and service standards.
What we offer:
• Competitive salary, wages, and a comprehensive benefits package
- Excellent training and development opportunities
- Complimentary dry cleaning for employee uniforms/ business attire.
- Complimentary employee meals
- Complimentary stays at Four Seasons properties (based on availability), with discounted meals.
- Dental and medical/disability/life insurance
- Retirement pension plan
- Employee service awards
- Annual employee party/social and sports event
Schedule & Hours:
• Full–time job with 5 working days a week.