Senior Program Manager - Manufacturing & Operations Next Gen ERP

POSITION SUMMARY:

We are seeking an experienced Senior Program Manager, Manufacturing & Operations to support a large-scale, enterprise-wide ERP implementation within a high-tech manufacturing environment. This role serves as a critical bridge between the ERP Program Management Office (PMO) and Manufacturing & Operations stakeholders, ensuring alignment between program objectives and operational needs across planning, production, supply chain, and quality functions.

RESPONSIBILITIES:

- Act as the primary point of contact between the ERP PMO and Manufacturing & Operations, translating business requirements into program deliverables and technical solutions.

- Partner with functional leaders (e.g., production, supply chain, engineering, quality) to understand current processes, identify gaps, and drive ERP-enabled process improvements.

- Facilitate workshops, design sessions, and day-to-day coordination to ensure requirements are clearly defined, documented, and prioritized.

- Ensure Manufacturing & Operations readiness by supporting change management activities, including communications, training coordination, and stakeholder engagement.

- Monitor program progress against manufacturing-related milestones, proactively identifying risks, dependencies, and issues; drive mitigation and resolution plans.

- Support data migration, testing (SIT/UAT), and cutover planning activities, ensuring operational continuity and minimal disruption to production.

- Advocate for standardization and best practices while balancing the unique needs of a high-tech manufacturing environment (e.g., complex BOMs, traceability, regulatory requirements).

- Maintain confidentiality of all information related to the production processes and components, business and other technology including materials.

- Ensure activities meet with and integrate with organizational requirements for quality management, health and safety, code of conduct, legal stipulations, environmental, 5S policies, and general duty of care

- Other duties as assigned.

WORK ENVIRONMENT:

- Location: Penang Science Park, Simpang Ampat.

- Works in a fast-paced manufacturing environment.

- Also works in a standard office environment and uses general office equipment (telephone, PC, copier, fax machine, etc.).

QUALIFICATIONS & EXPERIENCE:

- Bachelor of Science in relevant field (e.g. Data Science/Analytics, Statistics, Mathematics, Computer Science, IT or other related technical field

- 7+ years of experience in ERP implementations, PMO roles, or manufacturing operations in a high-tech or discrete manufacturing environment

- Substantial, multi-year S4 Hana implementation and deployment experience

- Strong understanding of Manufacturing & Operations processes (e.g., production planning, MRP, shop floor execution, supply chain)

- Proven ability to translate between business and technical teams, with excellent communication and stakeholder management skills

- Experience with large-scale transformation programs and structured delivery methodologies (e.g., Agile, hybrid, or waterfall)

- Highly organized, detail-oriented, and able to operate effectively in a fast-paced, cross-functional environment

- International matrix organization experience

- This role is ideal for a collaborative leader who can balance strategic program objectives with practical operational realities, ensuring successful ERP adoption and business value realization.

- Willing to work onsite - Penang.

EDUCATION:

Essential:

- Bachelor of Science in relevant field (e.g. Data Science/Analytics, Statistics, Mathematics, Computer Science, IT or other related technical field)

Desirable:

- MBA

- Master’s degree in data science/Analytics, Statistics, Mathematics, Computer Science, IT or other related technical field.

WHY JOIN US!!

As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees to attract and retain a talented, highly engaged workforce.

Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan, and etc.

In addition to our competitive compensation practices, we offer a strong benefits package in each of the countries in which we operate. In Malaysia., we offer a rich benefits package that includes:

- Medical - health care plan, dental, and vision.

- Short and long-term disability and life insurance.

- Executive Employee Health Screening package.

- Generous paid time off starting at 15 days and 19 public holidays.

- 98 days of paid maternity leave for Moms and 7 consecutive days of paid paternity leave for Dads.

- AE Child-Of-Employee Scholarship Program.

- Employee Referral Program.

- Career Growth and Learning Opportunity.