Customer Solution Value Advisor – Supply Chain Execution

Westernacher ConsultingMalaysiaHybridFull-timeMid level, 2–5 yearsListed 6 hours ago

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About this role

How you will make an impact:

Discovery and business consulting

- Plan and lead discovery workshops and site walk-throughs across inbound, storage, picking, packing, outbound, yard and transport.

- Map current-state operations and KPIs: order cycle time, pick productivity, inventory accuracy, dock-to-stock time, OTIF, freight cost per unit, truck utilization, empty miles.

- Turn findings into a clear problem statement and prioritized improvement opportunities.

Transformation roadmap

- Build phased roadmaps for SAP EWM, SAP TM, Yard Logistics and SAP Business Network for Logistics, including legacy WMS/TMS migration and S/4HANA alignment.

- Advise on automation and robotics integration (AS/RS, AMRs, conveyors, MFS), labor management and multi-site rollout strategy.

- Identify where AI and emerging technology create impact: slotting and wave optimization, demand-driven labor planning, predictive ETA, route and load optimization, computer vision, IoT, digital twins and agentic workflows.

- Connect execution to the wider supply chain: how planning (SAP IBP), inventory and order promising shape what happens in the warehouse and on the road.

Value case and deal support

- Build business cases with operational baselines, benefit levers, investment, ROI, payback and NPV, using benchmarks and customer data.

- Present and defend the value case to operations leaders, finance and procurement.

- Co-own deal strategy with the Account Executive: win themes, solution narrative, proposal storyline and orals.

- Brief and drive Presales and Practice Directors for demos and solution designs prove the value case.

Thought leadership and growth

- Build reusable assets: discovery guides, warehouse and transport value-lever libraries, ROI calculators, industry point-of-views.

- Track the SAP supply chain roadmap, automation market and AI developments; turn them into customer-ready stories.

- Contribute to events, webinars and content that reinforce Westernacher's leadership in supply chain.

Your Expertise:

- 3–5 years in supply chain or logistics consulting, SAP SCM advisory, value engineering or solution consulting, ideally at a consulting firm, SAP partner, 3PL or SAP itself.

- Solid understanding of warehouse and transportation operations and how SAP EWM and/or SAP TM support them.

- Proven experience running discovery sessions and building business or value cases.

- Strong financial and operational literacy: you can link a productivity gain to cost, service and working capital.

- Hands-on curiosity about AI and emerging technology, with examples of applying it to an operational problem.

- Excellent storytelling, executive presence and written English; comfortable defending numbers under challenge.

- Degree in supply chain, industrial engineering, operations or business; MBA a plus

- Knowledge of supply chain planning (demand, supply, S&OP / IBP) and how it drives execution.

- Familiarity with frameworks such as SCOR.

Why Join Westernacher?

- Inspiring and exciting, innovative working environment.

- Competitive remuneration package (salary, bonus, benefits).

- International company culture and minimal hierarchical structure.

- Chance to work on complex projects from different industries.

- Flexible working hours and a hybrid working model.