About this role
We’re seeking someone to join our team as an Associate who will be responsible for complex HR advisory, Reasonable Accommodation, Reduction in Force, case management, and employee services activities across the HCMES Service Delivery portfolio.
In the Human Capital Management division, we provide advice and insight to attract, retain, reward and develop a talented global workforce, giving employees the support and tools, they need to succeed. This is an Associate level position within the HCM Employee Services team which provides commercially oriented HR guidance, employee support, operational execution, risk management, governance, and service delivery across global HR processes.
Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.
What you'll do in the role:
- Provide high-quality advisory/operational support to HR Business Partners/BU Managers and Leaders alike as on routine, cyclical and adhoc HR focus areas including, but not limited to, performance management, professional development, promotion and compensation.
- Partner with global and regional HR colleagues to support people’s initiatives.
- Provide day-to-day support for employees and managers on advisory HR matters in a timely and accurate way.
- Facilitate communication and liaise between employees, managers, the Reasonable Accommodations team, employment law, and other relevant stakeholders.
- Liaise with employee relations and employment law as required.
- Ensure requests are tracked appropriately - documents and maintain accurate, appropriate and timely case notes and status via Firm centralized systems - from conception to close.
- Proactively identify trends and suggest actions to reduce risk, provide proactive guidance that will ultimately improve the employee experience.
- Ensure that service delivery standards are consistently met or exceeds expectations by providing high-quality support and guidance.
- Exceptional judgement; escalates pertinent matters as necessary.
- Outstanding interpersonal and customer service skills; ability to flex style based on situation and audience.
- Stay updated on relevant laws and regulations to ensure compliance.
What you'll bring to the role:
- Possess excellent interpersonal, oral and written communication skills with a proven ability to build relationships with global and local stakeholder.
- Strong team player and at the same time demonstrate the ability to take ownership for assigned tasks.
- Should be comfortable with advisory and transactional interactions and get into details where needed.
- Ability to identify discrepancies and follow up to promptly resolve them.
- Strong analytical and critical thinking skills to assess situations and make fair, balanced decisions within policy guidelines.
- Ability to exercise sound judgment when handling exceptions or escalations.
- Ability to manage high-volume queries while maintaining a helpful and professional approach.
- At least 4 years of relevant experience would generally be expected to find the skills required for this role.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.
Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.
For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo .