Accounts Receivables Specialist

Company Description

Founded in 2007, Reload Logistics began as an independent logistics provider with a bold vision: to simplify and connect Africa’s complex supply chains. Over the years, we have expanded rapidly across Southern Africa and the Middle East, building a strong presence in over 13 countries.

Headquartered in Dubai, with deep operational roots in key African trade corridors, we have grown into a trusted partner for international freight forwarding, cross-border transportation, warehousing, project cargo, and customs clearance solutions. From managing over 800,000 sqm of warehousing space to operating a fleet of 1,000+ trucks and 200 rail wagons, Reload continues to invest in infrastructure and innovation.

Today, Reload Logistics is a reliable and forward-thinking logistics leader, empowering trade and connectivity across Africa and beyond.

Role Overview

This is an exciting opportunity for a highly motivated AR Specialist, managing and collecting outstanding receivables from our international clients, ensuring timely payments and maintaining strong relationships with our customers. The ideal candidate will have a proven track record of making solid collections and possess excellent communication and negotiation skills.

Key Responsibilities

Manage and track accounts receivable balances

- Monitor and take ownership of accounts receivable ledgers, ensuring accurate and timely posting of invoices, payments, and credits.

Follow up on outstanding payments:

- Proactively follow up with clients via phone, email, and other means to ensure timely payment of outstanding invoices.

Critical collections:

- Focus on high-priority collections that are critical to business continuity, working closely with internal stakeholders to resolve any issues.

Client relationship management:

- Build and maintain strong relationships with clients, resolving any payment issues or disputes in a professional, timely and courteous manner.

Communication and reporting:

- Provide regular updates to management on accounts receivable status, payment trends, and any issues that may impact cash flow.

Cash application:

- Apply cash receipts to customer accounts, ensuring accurate and timely posting.

Dispute resolution

- Investigate and resolve any disputes or discrepancies related to invoices or payments.

Role Requirements

- Experience – 4+ years experience within Accounts Receivables, preferably in a logistics or international trade environment.
- Track Record – Proven track record of making solid collections and managing accounts receivables.
- Communication Skills – Excellent communication, negotiations & interpersonal skills.
- Analytical Skills – Strong analytical & Problem-solving skills, with the ability to identify & resolve issues.
- Software Proficiency – Proficiency in using accounting software – must be very comfortable with Microsoft Excel and other Microsoft Office applications.
- Attention to detail – Strong attention to detail & organizational skills.

Preferred Qualifications

- International Business Experience - Experience working with international clients and understanding of global payment practices.
- Logistics industry knowledge: Familiarity with logistics and transportation industry practices and regulations.
- Certifications: any relevant professional accounting certifications, such as ACCA/ACA/CPA are a plus