IMA & Digitalization Coordinator

We are looking for an IMA & DIGITALIZATION COORDINATOR:

Main responsibilities

- Act as the functional owner and primary point of contact for Inspection Management Application (IMA) within the Inspection Department, developing an in-depth understanding of the platform and its business processes.

- Administer and maintain inspector, agency and related master data in IMA, ensuring that records, qualifications, certifications, experience and training information remains accurate and up to date.

- Lead the day-to-day support to internal and external users, manage incidents and requests, coordinate their resolution and promote consistent and correct use of the platform.

- Monitor data quality, system usage, storage and performance, and implement solutions that improve reliability, efficiency and scalability.

- Support KPI measurement, reporting and corporate decision-making by enabling effective use of the data available in IMA.

- Gather, assess and prioritize improvement needs from Corporate Inspection, project teams and other stakeholders, translating them into functional requirements.

- Promote interoperability between IMA and other corporate systems, including SmartPlant Materials, SAP and Documentum, as well as future digital platforms.

- Identify opportunities to optimize and automate activities and improve inspection processes through digital solutions.

- Design and deliver training, demonstrations and user guidance for employees, inspection agencies, inspectors, clients and joint-venture partners, both remotely and in person.

- Drive user adoption and continuous improvement to maximize the platform's operability through Técnicas Reunidas projects.

Skills

- Strong organizational and prioritization skills.

- Strong written and verbal communication skills.

- Ability to communicate with both technical and non-technical stakeholders.

- Analytical and problem-solving skills.

- Proactive, service-oriented and continuous-improvement mindset.

- Ability to work effectively across different functions, departments and international teams.

- Strong training, presentation and user-support skills.

- Attention to detail and commitment to data quality.

Required profile and experience

- At least 5 years of experience as a Systems, Software or Business Applications Specialist, supporting, administering or implementing corporate applications in the Oil & Gas, EPC or industrial engineering sector.

- Experience administering, supporting or improving digital tools in industrial, engineering, procurement, quality or inspection environments.

- Experience delivering training and preparing user guidance for internal and external audiences.

- Strong knowledge of corporate business applications, application administration and user-support processes.

- Experience with integrated systems, interfaces, master-data management and data-quality control.

- Knowledge of incident management, functional requirements definition, user acceptance testing and implementation of system improvements.

- Experience with SmartPlant Materials (SMat), SAP and Documentum, or comparable corporate platforms, would be highly valued.

- Familiarity with KPI reporting, data analysis and visualization tools such as Power BI would be considered an asset.

- Knowledge of process automation, digital transformation and artificial intelligence applications would be valued.

- Knowledge of inspection workflows, ITPs, inspection planning, vendor surveillance, non-conformity management or related quality processes would be considered an asset but is not required.

- Advanced level of English .