People Operations Partner

UL Solutions is focused on making the world a safer, more secure and sustainable place. As a professional services company, our success is based on the technical expertise of our 15,000 employees across 35+ countries.

We are seeking an experienced People Operations Partner on a Fixed Term basis to support employees and managers throughout the employee lifecycle while delivering exceptional employee experiences across Italy and the Nordics. This role is responsible for managing HR operations processes, employee transactions, onboarding, offboarding, payroll and benefits administration, case management, and employee support activities. The successful candidate will provide service-oriented support across the employee lifecycle while taking ownership of more complex HR processes and a broader regional scope. This role applies strong working knowledge of HR operations to manage core processes, identify improvement opportunities, and support more efficient, consistent service delivery.

The People Operations Partner keeps employee experience at the centre, approaching each interaction with professionalism, sound judgment, and a commitment to helping employees feel valued and supported.

Required

- University degree in HR Administration, Business Administration or a related discipline, or equivalent years of experience
- Generally 4 plus years of HR operations, shared services, or generalist experience
- Strong working knowledge of employee lifecycle processes, HR policies, and operational risk, specifically in Italy
- Demonstrated ability to apply judgement, manage complexity, and work independently with minimal supervision
- Experience contributing to process improvement initiatives, with an interest in automation, simplification, and modern HR operations
- Strong customer service mindset with clear, confident communication skills and excellent attention to detail
- Ability to manage competing priorities and remain effective in a fast-paced, evolving environment
- Comfort working across HR systems and data, with the ability to learn and apply new tools and technologies
- Fluent in English and Italian

Preferred
- Experience with Oracle HCM.
- Experience with ServiceNow.
- Payroll and benefits administration experience.
- Experience with HR process improvement and operational excellence initiatives.

Total Rewards: We understand that remuneration and benefits are important when deciding on your next career move. The annual salary range for this position is EUR 35.400 - 47.200 gross, determined by numerous factors, including knowledge, skills, and experience (Collective Bargaining Agreement (CBA): Commerce Sector - Job Classification Level: Level 2 - 1) . This position is eligible for an annual bonus with a target payout of 5% of base salary. You’ll also enjoy annual paid leave, access to ULS University to support continuous learning and career development, two volunteering days each year to participate in community activities, flexible working arrangements to support work-life balance, and a comprehensive benefits package including private healthcare and a pension plan. This is a permanent, long-term opportunity with excellent career progression prospects and the chance to broaden your experience by diversifying into other areas of the business.

What you’ll experience working for ULS

UL Solutions has been pioneering change since 1894 and we’re still leading the way. From day one, we’ve blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.

That’s where you come in — because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.

This is more than a job. It’s a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today — and tomorrow. As a member of our safety science community, you’ll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.

Everyone here is unique. But we’re also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.

Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future — one where everyone benefits.

Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com

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