Senior Consultant, Business Systems Analysis

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of CIBC’s Enterprise Wires Modernization (EWM) team, the Senior Consultant, Business Systems Analysis will be responsible for partnering with Payments Business and Operations teams to elicit, analyze, document, and validate functional and non-functional requirements for payment application upgrades and regulatory initiatives. The role provides subject matter expertise in SWIFT payments, ISO 20022, RTGS, and wire payments to support solution design, project delivery, testing readiness, and operational effectiveness.

The Senior Consultant, Business Systems Analysis develops, recommends, and facilitates activities required for the application of new technologies to support existing processes and client needs. The role provides expertise to project managers, coordinators and directors on technology functionality and utilization, utilizing a solid understanding of business dynamics. The role independently resolves a variety of ambiguous challenges with organization-wide impacts, devising new methods using strong analytic and inductive thinking.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

- Requirements Gathering: Lead requirement gathering sessions with business, operations, and technology stakeholders to elicit and document complex business, functional, and non-functional requirements for payments initiatives. Analyze current and future state processes to ensure requirements are clear, complete, traceable, and suitable for technology implementation. Develop high-quality solution requirements artefacts adhering to CIBC’s EDF methodology, including functional solution requirements, non-functional requirements, use cases, user stories, and data mapping documents. Clarify scope, assumptions, dependencies, and constraints to support efficient project execution and reduce delivery risk.
- Solution Design : Review, and validate solution design documentation to ensure completeness, quality, and alignment with approved scope and requirements. Provide business analysis expertise to support payment application product upgrades, SWIFT regulatory releases, and Payments Canada-driven initiatives. Evaluate impacts of changes across payment processes, systems, and integrations to support effective implementation planning and Stakeholder Management and Delivery Support.
- Compliance and Risk Management : Ensure requirements, solutions, and processes align with AML, sanctions screening, and applicable regulatory requirements. Incorporate regulatory, operational, and control considerations into analysis and solution definition for payments initiatives. Support delivery of changes mandated by SWIFT and/or Payments Canada while maintaining adherence to enterprise standards and governance expectations. Identify risks, control gaps, and compliance impacts early in the delivery lifecycle to support effective mitigation.
- Continuous Improvement : Identify and implement process enhancements to improve the efficiency and effectiveness of product and platform services. Recommend changes to business analysis practices, delivery processes, and documentation standards to enhance quality and consistency. Stay current on industry best practices, regulatory updates, and developments in the payments landscape to inform solution design and delivery. Contribute subject matter expertise to improve team capability, delivery maturity, and business outcomes.

Who you are

- You can demonstrate experience with 10+ years in a BSC role with progressively senior responsibilities, leading projects. You have the ability to elicit requirements and write strong documentation. You have strong abilities around analyzing and understanding data, as well as gap analysis expertise. You are proficient with Visio and other Microsoft office applications.  Support Quality Engineers on SWIFT payments and ISO 20022 requirements to address knowledge gaps and improve testing effectiveness. Review test scenarios, test cases, test results, and other testing artefacts prior to and during test execution phases to ensure coverage and quality. Participate in SIT and UAT support activities, including validation of business scenarios and analysis of defects and gaps. Contribute to defect triage discussions and recommend workarounds to support Operations teams in payment processing and settlement activities. You have strong problem-solving skills, stakeholder management abilities, communication, and exceptional organizational skills. It’s an asset if you possess deep working knowledge of SWIFT payments, wire payments, RTGS, ISO 20022 implementation, and SWIFT regulatory releases.
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because it’s the right thing to do.
- You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
- You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
- Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
- You live your values . You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

- CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
- CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
- We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
- We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location
Toronto-81 Bay, 11th Floor

Employment Type
Regular

Weekly Hours
37.5

Skills
Business Requirements Analysis, Business Systems Analysis, Communication, Critical Thinking, Domain Knowledge, Problem Solving, Project Delivery, Solution Requirements