Director Compliance and Operations

Director of Compliance and Operations

Midland College | Midland, Texas

JOB SUMMARY

Midland College is seeking a dynamic and student-centered leader to serve as the Director of Compliance and Operations. This position supports the Registrar and Records team(s) with federal and state compliance, such as, FERPA employee training and reporting, FERPA waivers for students and parents/guardians, residency status requirements, Texas Success Initiative (TSI) requirements, maintaining TCCNs, TES software, MC Portal and Registrar website management and updates, creating operating procedures and manuals for the department, maintaining year, term, and sub term tables in J1, aiding the student drop (non-payment and non-participation) and reinstatement processes, and other duties as assigned by the Registrar or designee (Vice President of Student Services).

ABOUT MIDLAND COLLEGE

At Midland College, we believe education transforms lives, strengthens communities, and creates opportunity for future generations. As a driving force for workforce development and economic growth in the Permian Basin, we serve dual-credit students, first-time-in-college learners, adult students, and working professionals. Through strong partnerships with K-12 schools, universities, business and industry, and community organizations, we make education accessible, prepare students for meaningful careers, and help shape the future of our region.

Midland College is a dynamic institution experiencing rapid enrollment growth and institutional growth. We are continually evaluating how we work, challenging ourselves to improve, and embracing innovation to serve our students and community better.

Three Core Values define our culture:

YES – We embrace challenges with curiosity, optimism, and a solutions-oriented mindset.

STUDENTS – Student success is at the center of every decision we make.

ACT – We take ownership, move with purpose, and deliver meaningful results.

We seek individuals who are adaptable, resilient, and energized by change. Our employees ask thoughtful questions, challenge the status quo, solve problems collaboratively, and continuously look for better ways to serve students. We work hard, think strategically, and hold ourselves accountable. We also believe great teams support one another, celebrate successes, and bring positivity, perspective, and a sense of humor to the workplace.

What You Can Expect at Midland College:

- A leadership team committed to action, collaboration, and continuous improvement.

- A Board of Trustees that values stewardship, innovation, and long-term vision.

- A community that believes deeply in the power of education to create opportunities.

- Meaningful work, supportive colleagues, and the opportunity to make a lasting impact, every single day.

If you're passionate about making a difference, excited by growth and innovation, and ready to help students succeed while strengthening the Permian Basin, we invite you to join our team.

ESSENTIAL FUNCTIONS

- Maintain advising trees in Jenzabar J1, ensuring accuracy with the College Catalog

- Create Standard Operating Procedures, manuals, documents for the Registrars Office

- Provide employee consultations and information/clarification regarding FERPA guidelines and regulations

- Provide student and parent/guardian information/clarification regarding FERPA guidelines and regulations (including the dissemination of and collection of FERPA waivers)

- Serve as the main point of contact for FERPA reporting and compliance

- Aid in the determination of residency status requirements for student applicants and oversee appeal process

- Aid with cross-training staff members with familiarity regarding TSI requirements and any changes imposed by the state and check for accuracy during completion audits

- Maintain and update the TCCN (Texas Common Course Number) System tables and matrices

- Maintain and update year, term, sub-term table(s) within Jenzabar, including creating and maintaining courses in J1 catalog and fee maintenance for courses and sections

- Maintain TES Software

- Maintain and update MC Portal and Registrar Website information and ensure compliance with Academic Calendar

- Aid with oversight of front office operations and Registrar email accounts

- Serve as primary contact regarding student concerns or inquiries.

- Support the Registrar with faculty/course concerns, etc.

- Other Duties as Assigned

Qualifications

Required Qualifications:

- Bachelors degree

- Minimum of three (3) years of experience in higher education, compliance work, or related field

- Experience supervising professional staff

- Demonstrated ability to maintain confidentiality and adherence to student record safe-keeping policies

- Strong leadership, communication, and organizational skills

Preferred Qualifications:

- Masters degree in Higher Education Administration or related field.

- Five (5) or more years of progressive experience in records management or Registrar related functions.

- Knowledge of current trends and best practices regarding Registrar Offices.

- Active membership and/or familiarity/participation within TACRAO, TC3, JAM, etc.

WORK ENVIRONMENT

- Typical office

- Business Hours

- M-Th 8:00 a.m.- 5:00 p.m. F 8:00 a.m. – 12:00 p.m.

summer M-Th 7:30 a.m. – 5:30 pm

- Periodic evening and weekend hours during peak periods (e.g., open enrollment, payroll)

- Occasional travel (less than 10%)

Physical Demands

- Must be able to lift or move up to 25 pounds

- Must be able to sit or stand for long periods of time

- Use of manual dexterity

- Repetitive use of a keyboard at a workstation

- Travel for training, meetings, and events both in and out of town may be required

Salary Range: $64,865 - $86,497

BENEFITS:

Midland College faculty and staff enjoy a comprehensive choice of insurance plans* and retirement savings programs.

- medical, prescription, dental, and vision plans, FSA

- retirement savings programs

- tuition remission for employees

- generous paid time off including winter break

To learn more go to: Midland College Benefits *eligibility may vary based on job classification

SECURITY SENSITIVITY

All Midland College positions are security-sensitive and subject to Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information. An employment offer is contingent on completion of a satisfactory criminal background investigation.

Special Instructions to Applicants

All documents must be electronically submitted through the Midland College Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Documents that must be submitted online: Completed online application, CV/resume, and transcripts (if applicable). Unofficial transcripts will be accepted with the application. NOTE: Official transcripts sent directly from the institution(s) attended to Midland College Human Resources are required within 30 days of hire (if applicable). If a specified closing date is not listed on the posting, there is a required minimum posting period of five business days.