About this role
BrightRidge, located in Johnson City, TN, is seeking an Employee Relations Officer to:
- Provide strategic oversight in maintaining a uniform system in managing personnel matters; that they be fair, open and consistent and maintain BrightRidge standards in such a manner as to provide the most reliable service to both employees and customers.
assist CEO, management staff and employees in all employee relations matters to include but not limited to;
- hiring procedures and onboarding
- training and development
- coaching, counseling, discipline, conflict resolution and termination
- record keeping and regulatory
- compensation and benefits administration
- budgeting
- performance management
- policy development
- communication facilitation
- employee morale
- safety, and security
- Work with Safety and Security to administer an effective safety program and organization wide culture for all employees.
- Keep acquainted with all affairs as they relate to employee rights and employer compliance as regulated by local, state and federal governments.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Must have basic computer skills in the latest version of Microsoft Office.
- Knowledge of company policies and procedures.
- Must have working knowledge of Human Resources procedures, especially wage and salary administration and current performance management philosophy and procedures.
- Must be familiar with the insurance industry and Medicare policies.
- Must possess a strong dedication to operate in the most efficient and cost-effective manner possible.
- Must keep up-to-date on employment law.
- Must maintain a high degree of integrity and loyalty.
- Must possess the ability to remain calm, empathetic and soft spoken at all times.
- Must have strong written and oral communication skills.
- Must have the ability to read and comprehend instructions, short correspondence and memos.
- Must maintain the highest level of confidentiality.
- Must be self motivated with a strong desire to accomplish company goals and carry out company guidelines and policy.
- Must have the ability to apply common sense, understanding to carry out instructions furnished in a written or oral form, the ability to deal with problems involving concrete variables in or from standardized situations, and the ability to demonstrate initiative.
QUALIFICATIONS:
- Degree in Human Resources or equivalent experience in Human Resources.
- HRCI Certification and/or TVPPA HR Certification preferred.
- 10+ years' prior experience in Human Resources with responsibilities in Safety to include OSHA Safety Training, OSHA Compliance and OSHA Laws and Regulations.