Subaru Love-Encore Specialist (POST DELIVERY)

Subaru Love-Encore Specialist (POST DELIVERY)

Join the McDanielsSubaru Family and Help Owners Fall in Love with Their New Ride - Again!

Are you passionate about technology, cars, and delivering exceptional customer experiences? We're seeking an enthusiastic, energetic Subaru Love-Encore Specialist to join our dealership team!

As our Love-Encore Specialist, you'll be the go-to expert for new Subaru owners, ensuring they fully understand and appreciate all the advanced features of their vehicle - from EyeSight safety systems and STARLINK infotainment to Bluetooth pairing, navigation, adaptive cruise control, and more.

Key Responsibilities:

- Contact new Subaru owners days after purchase to schedule complimentary one-on-one Love-Encore sessions

- Conduct personalized redelivery appointments, answering questions and demonstrating vehicle technology

- Customize settings for infotainment, driver assists, voice commands, and connected services

- Educate sales and service teams on Subaru features

- Manage scheduling, follow-ups (phone, email, text), and program incentives

- Track customer satisfaction and promote the Subaru Love Promise

What We're Looking For:

- Tech-savvy individual with strong knowledge of smartphones, apps, and automotive technology (Subaru experience a plus!)

- Outstanding communication and interpersonal skills - patient, friendly, and customer-focused

- Enthusiastic about the Subaru brand and committed to creating "wow" moments

- Professional demeanor with flexibility for evenings/weekends as needed

- Valid driver's license and clean record

We Offer:

- Competitive salary + performance bonuses (including per redelivery incentives)

- Earned PTO hours

- Health Insurances

- 401k options

- Comprehensive training and Subaru certification

- Opportunity to grow in a supportive, modern forward thinking dealership environment

- Be part of the Subaru Love Promise - making a difference for customers and communities

If you're ready to help Subaru owners drive with total confidence and excitement, apply today!
Subaru. Confidence in Motion. Join us in sharing the love!