Regional Director of Operations - OSL

The position is responsible for supporting operation efforts for multiple buildings in a geographic market. The Area Director

of Operations plans and implements business programs for their area as assigned by the Chief Operating Officer.

Additionally, the position will be responsible for providing training, education, and strategic coaching for Executive

Directors/Administrators at communities in their area.

- Adheres to policies, operating procedures, Omega Core Values, and the Mission

- Provides direct supervision of all personnel to include hiring, training, coaching, staffing, performance evaluations, advancement, and related supervisory duties as well as acting as manager on duty responsible for overseeing the day to day operations of the residence as required by the needs of the facility

- Performs site visits to provide training, guidance, and hands on application as needed on executing OSL programs and policies

- Coordinates with Executive Director/Administrator in performing Quality Reviews at locations

- Recruits and selects the Executive Director/Administrator for each location in the region

- Provides final approval on the selection of department head positions at each location

- Provides orientation, initial training, and ongoing development to Executive Director/Administrator in the region

- Provides strategies, guidance, and execution on achieving financial and performance goals

- Assures the Executive Director/Admin. administers and directs all activity in accordance with policies and procedures

- Provide guidance to Executive Director/Admin.to maintain safety and security of the building, equipment, residents, staff

- Provide training to Executive Director/Administrator on proper use of equipment and systems

- Participates in competitor tours and analysis on a regular basis to provide full understanding of the marketplace

- Provides guidance to directors in maintaining a favorable public image by being an active part of the community

- Assists the Executive Director/Administrator in maintaining compliance with all laws, rules, and regulations

- Assists the Executive Director/Admin. in maintaining the quality of service, environment that is provided to customers

- Provides coverage to locations that do not have a current Executive Director/Administrator

- Produces reports on business data for each location in the region as required

- Assists and supports locations during survey process and in survey response as required

- Initiates and delivers ongoing coaching and feedback to Executive Director/Administrator to help develop management and leadership skills

- All other responsibilities and duties as required by the Chief Operating Officer

Qualifications

EDUCATION

Requires BA/BS in healthcare management, business, or related field

Current administrator’s license for each state in the assigned region

EXPERIENCE

Requires 5 years of prior experience in an operations role in senior living

Prefer 1 year or more of prior experience in an operations role overseeing multiple locations

Requires proficiency in Microsoft Word and Excel required, prefer experience with NetSmart, software

Requires attention to detail, ability to anticipate needs, sales presentation, follow-through and ownership on assignments

SPECIFIC REQUIREMENTS

This position is primarily in an office environment. Exposure to mechanical moving parts as part of operating office equipment and ultraviolet light may occur.

Individual is required to perform standing, walking, or lifting in this position as needed for outreach and trade shows

Position requires extensive travel to include extended periods of driving and overnight stays at community  locations