About this role
Responsible for general receptionist, registration, and billing duties in a physician office setting.
Principal Accountabilities:
- Manages phones
- Greets patients
- Schedules/confirms appointments
- Enters demographics & patient information
- Verifies insurance coverage, complete forms, collect co-pays
- Balances cash
- Maintains schedule in EMR system, and processes pre-certs/authorizations & referrals as well as medical records releases.
- Other related duties as assigned
Required:
- High School Diploma or equivalent experience
- Prior administrative experience in a physician practice strongly preferred
- Knowledge of computerized scheduling & EMR system a plus
Preferred:
- Excellent verbal and written communication skills
- Individual must be customer and employee focused, must have demonstrated ability to multi-task
- Proficiency with Microsoft Office suite