About this role
Job Type
Full-time
Description
Front Desk / Admissions Coordinator
Unhooked Recovery is seeking a friendly, organized Front Desk / Admissions Coordinator to support our outpatient, detox, and residential programs. This role is the first point of contact for clients, families, and referral partners.
Responsibilities include:
- Answering phones and managing referrals
- Scheduling intake appointments and coordinating admissions
- Verifying insurance and assisting with registration paperwork
- Providing excellent customer service while maintaining confidentiality
- Maintaining accurate admission and referral records
- Supporting a clean, welcoming front lobby
Qualifications:
- High school diploma or GED required
- 3+ years in behavioral health or healthcare preferred
- Experience with admissions, scheduling, and insurance verification preferred
- Strong communication, multitasking, and organizational skills
- Knowledge of HIPAA/42 CFR a plus
- CPR/First Aid (or ability to obtain)
- Bilingual preferred
Salary Description
16.00/hr to 16.50/hr