Transit Coordinator/Driver

Kaw Nation Position Description TITLE:                                              TRANSIT COORDINATOR/DRIVER
IMMEDIATE SUPERVISOR:        EXECUTIVE DIRECTOR
CONTROLLING SUPERVISOR: CHAIR
LOCATION:                                     PONCA CITY, OK
QUALIFICATIONS:
- GED or High School Diploma
- Must have and maintain a valid driver’s license with clean driving record.
- Coordinating, planning and development of routes, transit assets, and compliance with grant.
- Preparing and monitoring the Transit program budget.
-  Must be able to lift at least 25 pounds and move about with ease.
- Skill and ability to communicate courteously and effectively orally and in writing, with the ability to work with the public and provide quality customer service.
- Basic knowledge of Microsoft Office software. (Outlook. Word, Excel, etc.)
- Ability to work independently and productively.
RESPONSIBILITIES:
- Pre pare a nd submit mo n t h l y , quarterly and a nnu a l reports as requir e d .
- Assist in the development of a quality transit program for tribal citizens. Assist with route development and mapping as needed.
- Maintain accurate and up-to-date log of all transportation activities, vehicle milage logs, and an active calendar of scheduled pick-up/drop-off points. Book and coordinate customer transfers, ensuring punctual and accurate pick-up/drop-off services.
- Dispatch calls as needed and communicate with transit drivers to ensure that all requests are documented, and that passengers are picked up and dropped off as scheduled. Provide drivers with a schedule and communicate throughout the shift to ensure safety and quality of service.
- Ability to use effective questioning to confirm essential information (including pick-up/drop off times, accessibility needs, special requirements, etc.) while resolving customer inquiries related to services offered. Monitor schedules and have ability to work with emergency management to monitor inclement weather-related cancellations to adjust schedules if needed.
- Ability to coordinate and implement transit schedule and monitor the status of transportation needs as they arise, this will include scheduling of regular vehicle maintenance, any fixed routes, and/or as necessary assist drivers with transportation services. Maintain transportation vehicles by ensuring they are clean and meet Kaw Nation standards for providing services to the community.
- A tt e nd ne c ess a ry tr a inings to im p rove a n d e n h a n c e s er v i c e s . Stay current with industry updates and communicate with transit program personnel to ensure we are in compliance of current transportation compliance requirements and trends.
- Co m p l e te a n y oth e r d u ties a s a s s igned b y the i mmedi a te/co n trolli n g su p erv i s or.