About this role
Key Responsibilities & Development Areas
Restaurant Operations & Execution
- Support daily restaurant operations, including shift execution, food quality, and service standards
- Learn operational processes related to inventory, safety, cleanliness, and brand consistency
- Assist with opening, mid-shift, and closing procedures to ensure smooth business flow
Business & Performance Exposure
- Gain insight into key restaurant business drivers such as labor, cost control, guest satisfaction, and productivity
- Observe how management teams use performance metrics to make real-time decisions
- Learn the operational systems and routines that support profitability and consistency
Team Training & People Leadership
- Assist with onboarding and training new team members through BBQ-U development programs
- Shadow leaders during coaching conversations and team accountability practices
- Contribute to a positive, respectful, and high-performing team culture
Guest Experience & Hospitality Excellence
- Deliver exceptional guest service and support issue resolution during shifts
- Learn how hospitality leadership impacts retention, loyalty, and brand reputation
- Reinforce Jim N Nicks commitment to genuine service and community connection
Leadership Development & Career Pathway
- Participate in structured learning experiences designed to build foundational leadership skills
- Shadow managers to understand scheduling, delegation, and shift leadership responsibilities
- Develop skills applicable to future careers in hospitality leadership, operations management, or multi-unit roles
Qualifications
- Currently enrolled in an accredited college or university
- Major or coursework in Hospitality Management, Business, Operations, or a related field preferred
- Strong communication, teamwork, and customer service skills
- Interest in restaurant leadership and operational management
- Ability to work in a fast-paced, hands-on environment
- Flexible availability, including some evenings and weekends