Service Advisor, Crowfoot

Overview

Join the team at Fountain Tire Crowfoot! We are looking for a friendly and dedicated individual to join our team as a Service Advisor!

At Fountain Tire, our associates are at the heart of our success. As a vital member of our team, you will get to enjoy many great benefits:

- Competitive compensation: $18 to $25 per hour plus sales-based commissions!

- Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching

- We will develop your skills and certifications with our excellent training program & opportunity for growth

- The opportunity to work with an excellent team and great customers

- Regular full-time day shifts

- Great discounts for you and your family on tires, parts, and mechanical services

Primary Responsibilities:

- Creating work orders and arranging bookings and communicating them to the technicians

- Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.

- Provide proactive calls to customers to determine their satisfaction level with the service they have received

- Recommend tire service, specialty tire service, wheel and mechanical service to customers

- Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.

- Keep promotional material updated in the showroom.

- Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.

- Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.

- Assist in inventory management through documentation processes and annual inventory counts

What does it take to get on track?

- At least 1 year of experience in the automotive repair or tire industry is required

- Experience providing mechanical service quotes is an asset

- Effective listening skills with the ability to identify customer needs and provide recommendations

- Working knowledge of passenger, light truck and, specialty tires and mechanical services

- Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract

- Excellent customer service and a great attitude are a must

- A team player who takes pride in their work

At
Fountain Tire , you’ll find competitive wages, a supportive manager, and room to grow your career.
Apply online or in person at our location today at Unit 169, 64 Crowfoot Cir NW Calgary, AB T3G 2T3!