Trading Services Associate

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in Wealth Management and partner with the Business to provide a comprehensive service for Trading.

As a Trading Services Associate within the Asset & Wealth Management line of business at JPMorganChase, you will support managed investment programs, trading platforms, and day to day trade related inquiries and escalations. The role partners across Trading, Operations, Compliance, Technology, and the business to resolve issues, support key controls, and identify opportunities to improve processes and the advisor experience.

Job responsibilities

- Provide day-today trading and operational support for financial advisors and internal business partners across managed investment programs.

- Support the firm’s Order Management Systems (OMS), including researching and resolving trade, account, model, and system-related issues

- Serve as a point of contact for trade-related inquiries and assist with the timely resolution and escalation of complex issues

- Monitor trading workflows and identify potential system, data or process issues requiring escalation

- Help support audit, regulatory and compliance deliverables

- Participate in training and knowledge-sharing initiatives for Financial Advisors and internal team members

- Develop subject-matter expertise across the team’s trading platforms, managed account programs, and associated workflows

Required qualifications, capabilities and skills

- 3+ years of experience in the wealth management/asset management industry or in a supporting role.

- Working knowledge of equity and fixed income securities, trade lifecycle, and basic investment concepts.

- Strong analytical and problem solving skills with the ability to research and resolve trade, account, and system related issues.

- Strong attention to detail, particularly when working with trading activity, account restrictions, and operational controls.

- Experience supporting advisory or managed-account programs, including SMA or UMA programs.

- Familiarity with trade restrictions, security eligibility, pre-trade controls, and compliance – related trading rules.

- Familiarity with FIX connectivity and downstream/upstream trading-system workflows.

- Demonstrated ability to partner across Trading, Operations, Technology, Compliance, and business teams to resolve complex issues.

- Experience documenting procedures, identifying process improvements, and supporting system or workflow enhancements.

- Strong written and verbal communication skills with the ability to work effectively with Financial Advisors, trading teams, operations, compliance, and other business partners.

Preferred qualifications, capabilities and skills

- SIE and FINRA Series 7 Series 99 license preferred.

- Experience supporting an Order Management system (OMS), portfolio management platform, or managed account trading environment.

- Familiarity with Large Language Models (LLM’s) and generative AI tools, with an understanding of how they can be leveraged to improve productivity, research, documentation, and business processes.

- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.

***This is a full time, 5 day a week in-office role.