About this role
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary<br>Responsible for performing routine sterile processing activities related to the decontamination, inspection, assembly, sterilization, storage, and distribution of reusable medical devices and surgical instrumentation. Works under established procedures and departmental standards to support safe patient care and operational effectiveness.<br><br>Does this position require Patient Care?<br>No<br><br>Essential Functions<br>-Performs decontamination, inspection, assembly, packaging, sterilization, storage, and distribution of reusable medical devices and surgical instrumentation in accordance with established procedures and manufacturer's Instructions for Use (IFU). <br>
-Operates sterile processing equipment, including washers, sterilizers, and related technologies, following departmental policies and regulatory requirements. <br>
-Inspects instruments and equipment for cleanliness, functionality, and completeness; identifies items requiring repair or replacement. <br>
-Assembles instrument trays, procedure sets, and equipment according to standardized tray listings and quality standards. <br>
-Utilizes instrument tracking systems to document processing activities and maintain traceability of reusable medical devices <br>
-Maintains inventory of sterile supplies, processing consumables, and departmental stock to support operational needs. <br>
-Transports instruments, equipment, and supplies to support procedural and patient care areas. <br>
-Recognizes and communicates equipment malfunctions, processing concerns, quality issues, and safety risks to appropriate personnel. <br>
-Complies with applicable regulatory, accreditation, infection prevention, and departmental standards. <br>
-Participates in training, competency validation, and continuous improvement activities. <br>
Qualifications
Education Some High School Completed preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Registered Central Service Technician [CRCST] - Healthcare Sterile Processing Association (HSPA) preferred Experience Experience as a Central Sterile Technician or similar role in a healthcare setting 0-1 year preferred Knowledge, Skills and Abilities - Basic knowledge of sterile processing workflows, instrumentation handling, and infection prevention practices. - Ability to follow detailed procedures, quality standards, and safety protocols. - Strong attention to detail and ability to perform repetitive tasks with accuracy. - Effective communication and teamwork skills. - Ability to work in a fast-paced environment with changing priorities.
Principal Duties:
- Under general supervision by Surgical Director and co-director, ensure efficient clinical operations in the office based clinical environment through management of 6 exam rooms including adequate availability and functioning of laser and specialized voice technology, and supplies.
- Responsible for efficient turnover of rooms between patients, patient interaction and comforting dialogue while maintaining safe patient care areas. Fulfills a key role in the Voice Center’s team while collaborating patient flow and requirements with Center’s administration, Administration Manager, finance coordinator, surgeon’s secretary and care givers.
- Reviews information on scheduled patients prior to clinical sessions to determine which specialized upper airway and laryngeal instruments and/or equipment will be needed for performing diagnostic and/or outpatient treatment procedures for each patient.
- Sets up clinical rooms prior to each patient visit with all needed specialized instruments and equipment for diagnostic testing and outpatient treatment procedures of the upper airway and/or larynx.
- Performs daily testing and routine maintenance of all specialized instruments and equipment used for diagnostic testing and outpatient treatment of upper airway and larynx disorders.
- Coordinates the placement of patients into clinical rooms that have been specifically equipped for the diagnostic assessment and/or treatment needs of each individual patient.
- Closely assists surgeons with specialized outpatient laser equipment, Botox administration, laryngeal EMG and vocal fold injection procedures. Participation includes patient preparation and positioning, set up and operation of suction equipment, set up of laser or EMG equipment, and preparation of injection delivery systems, passing instruments to the surgeon, intra-procedure patient monitoring, and post-procedure patient care.
- Under supervision of physician, disinfects, replenishes, and secures topical anesthetics.
- Schedules and coordinates routine manufacturer servicing of specialized clinical equipment.
- Recognizes and corrects technical problems that might arise with specialized clinical equipment. Interfaces with technicians at equipment manufacturers to resolve such problems.
- Coordinates the repair of specialized clinical equipment that must be sent back to manufacturers to be fixed including sound packaging and follow-up.
- Performs cleaning and sterilization of all specialized clinical equipment including autoclaving of surgical hand instruments, use of CIDEX OPA to sterilize transoral and trannasal endoscopes, and use of a Steris system to process and sterilize transnasal (distal chip camera) endoscopes that have instrument channels for performing outpatient procedures.
- Keeps track of clinical supply inventories and coordinates the ordering of replacement supply items by the appropriate office support staff in a timely fashion.
Additional Job Details (if applicable)
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
- Carrying Frequently (34-66%) 20lbs - 35lbs
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Rarely (Less than 2%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Rarely (Less than 2%)
- Reaching Frequently (34-66%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
15 New Chardon Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$23.34 - $33.37/Hourly
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.