About this role
Job Purpose:
- The PT Valet Attendant at SELIG PARKING is responsible for providing exceptional customer service by ensuring the safe and efficient parking and retrieval of vehicles. This role is crucial in maintaining a positive first and last impression for our guests, while upholding the company's standards of excellence.
Key Responsibilities:
- Greet guests warmly upon arrival and departure, providing a welcoming and courteous experience.
- Safely park and retrieve vehicles in a timely manner, ensuring the security of guests' vehicles and belongings.
- Maintain accurate records of vehicle locations and keys, utilizing the company's tracking systems.
- Assist guests with directions and information about local attractions and services.
- Communicate effectively with team members and management to ensure smooth operations and guest satisfaction.
- Adhere to all company policies and procedures, including safety and security protocols.
- Report any incidents or accidents promptly to management, ensuring proper documentation and follow-up.
- Maintain a clean and organized work environment, including the valet stand and parking areas.
- Provide support during peak times and special events, demonstrating flexibility and teamwork.
Qualifications
Required Education:
- High school diploma or equivalent.
Required Experience:
- Previous experience in a customer service role is preferred.
- Experience in a valet or parking attendant position is advantageous but not mandatory.
Required Skills and Abilities:
- Excellent communication and interpersonal skills to interact effectively with customers.
- Strong organizational skills to manage multiple tasks efficiently.
- Ability to drive both manual and automatic transmission vehicles.
- Proficiency in handling cash and processing payments accurately.
- Strong attention to detail to ensure the safety and security of vehicles.
- Ability to work in a fast-paced environment and remain calm under pressure.
- Physical stamina to stand for extended periods and operate vehicles continuously.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- A valid driver's license with a clean driving record.