Team Lead, EWM - LBJ FWY

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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Lancaster, Lyndon B Johnson Fwy

Division: Solutions
Job Posting Title: Team Lead, EWM - LBJ FWY - 131073
Time Type: Full Time

P OSITION SUMMARY

The EWM Team Lead is responsible for leading daily warehouse and inventory operations while serving as the primary on-site resource for SAP Extended Warehouse Management (EWM) processes. This role oversees material flow, inventory accuracy, customer service, quality compliance, and system execution to ensure operational excellence. The Team Lead provides guidance and support to associates, drives process improvements, resolves system and operational issues, and ensures the safe and efficient movement of materials within the warehouse and data center environment. As part of the DSV team, employees are expected to meet company objectives in the areas of safety, quality, productivity, and customer satisfaction while complying with all DSV and customer-specific requirements.

Shift A1: M-Th 6am-7pm

Shift A2: M-Th 7pm-6am

Shift B1: Th-Sun 7am-6pm

Shift B2: Th-Sun 7pm-6am

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operations

- Acts as the secondary support of the client’s systems solutions for the user community

- Works to identify and resolve system issues on floor pertaining to all functions

- Actively works with EWM Super User to come up with systemic solutions

- Will actively work with IT to resolve issues that cannot be solved locally via detailed incidents

Key Responsibilities

Inbound & Outbound Operations (RF Terminal Execution):

- Execute inbound receiving activities: unload shipments, verify physical quantities against ASN/PO documents, and generate goods receipts in SAP EWM.

- Perform systematic put away using RF handheld devices according to SAP EWM automated slotting and bin location strategies.

- Execute wave picking and order fulfillment tasks utilizing voice picking or RF scan workflows (FIFO/FEFO rules).

- Conduct packing, staging, shipping confirmation, and goods issue postings for outbound customer and transfer orders.

Inventory Control & Bin Management

- Perform physical inventory checks, continuous cycle counting, and inventory adjustments directly within SAP EWM.

- Monitor storage bins, storage types, handling units (HUs), and stock categories (e.g., Unrestricted, Quality Inspection, Blocked).

- Identify physical vs. System inventory discrepancies and execute corrective replenishment or bin to bin transfers.

- Manage batch tracking, serial number assignment, and catch-weight verification where required.

Exception Handling, Safety & Equipment Maintenance

- Troubleshoot real-time EWM warehouse task exceptions (e.g., bin locks, quantity shortfalls, damaged stock reporting).

- Process customer returns, blocked stock relocation, scrap processing, and quarantine hold workflows per SOPs.

- Safely operate Material Handling Equipment (MHE) including forklifts, reach trucks, and electric pallet jacks.

- Maintain clean and organized work zones in accordance with 5S principles and safety compliance standards (OSHA).

Key SAP EWM System & Hardware Ecosystem

- Understand: Honeywell/ Zebra RF Handheld Scanners, Zebra Thermal Label Printers, Forklift Mounted Terminals.

- Core Modules & Capabilities: SAP S/4HANA EWM, RF Framework (ITSmobile/Fiori), Physical Inventory, Slotting & Rearrangement, Labor Management Integration, Yard Management.

SUPERVISORY RESPONSIBILITIES

- N/A

QUALIFICATIONS & SKILL REQUIREMENTS

- System Knowledge: Minimum 1-3 years of direct operational experience utilizing SAP EWM or SAP WM.

- RF Scanning Proficiency: Hands on experience with industrial handheld barcode scanners, vehicle mounted terminals, and mobile printers.

- Warehouse Experience: 2 years in a high-volume distribution center, manufacturing plant, or 3PL logistics center.

- MHE Certification: Active Certification (or ability to certify) Forklift, Order Picker, or Reach Truck Operations.

- Physical Demands: Ability to lift to 50lbs, stand/walk for extended shifts, and work in varying temperature environments.

Preferred Skills & Competencies

SAP S/4HANA EWM/ Wave Management/ Handling Unit (HU) Mgmt/ Cycle Counting/ (FIFO/ FEFO picking)/ RF Transaction UI/ 5S Methodology/ Cross Docking.

- Understand core SAP EWM concepts: Storage Bins, Warehouse Tasks (WT), Warehouse Orders (WO), Packaging Specifications.

- Strong analytical and problem-solving capabilities with keen attention to numerical detail.

- Basic Proficiency in MS Office (Excel, Word) and standard workplace communications.

Language Skills

- English (reading, writing, verbal)

- Interpersonal communication and language skills (e.g., listening to others, speaking to others, reading, and writing).

- Communication (facilitation skills and very mature communication skills to be able to communicate to all levels in the organization).

- Basic to Intermediate skills needed.

- Business & financial acumen (analyzing financial information, dealing with complexity, problem solving, using sound judgment).

- Analytical skills (e.g., storing information, data management, mining data, learning, and following procedures).

Education & Experience:

- Either Four-year degree in a computer related field or 2-year degree and relevant experience is basic requirement

- Minimum of 1 year of job related/relevant experience.

- 1-3 years of experience is preferred.

- Experience dealing with end users, vendors, and clients.

- End to end understanding of the business intelligence and all the components required to run a BI environment.

Certificates & Licenses:

- N/A

Mathematical Skills

- Good mathematical skills

Other Skills

- Conviction (adapting to change, being flexible, finding work improvements, resolving conflicts).

- Customer passion (customer service).

- Personal integrity (behaving with integrity and sensitivity to others).

- People and relationship management skills (e.g., demonstrating teamwork, sensitivity to others).

- Results driven (being dependable, being persistent/overcoming barriers, being productive, being resourceful, demonstrating work ethic, drive to achieve goals, IT compliance, prioritizing, reading, taking Initiative, taking ownership, working autonomously, project management skills).

- Change management skills (e.g., learning agility, adapting to change).

- Works under general supervision but is expected to use knowledge and experience to provide quality support to the user community.

- Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months that can range from mild to moderate.

CORE COMPETENCIES

Leader of Others

​ ​☐​   Accountability

​ ​☐​   Business Acumen

​ ​☐​   Communication / Building Partnership

​ ​☐​   Developing Oneself

​ ​☐​   Developing Others

​ ​☐​   Drive for Results

​ ​☐​   Embracing Change

​ ​☐​   Problem Solving

​ ​☐​   Empowerment

​ ​☐​   Leadership Excellence

​ ​☐​   Leading Change

​ ​☐​   Problem Solving

Independent Contributor

​ ​☐​ Accountability

​ ​☐​ Communication / Building Partnership

​ ​☐​ Customer Orientation

​ ​☐​ Developing Oneself

​ ​☐​ Drive for Results

​ ​☐​ Embracing Change

​ ​☐​ Problem Solving

​ ​☐​ Professional Competencies

PHYSICAL DEMANDS

Occasionally

- Handling/Fingering, Sitting

Frequently

- Bending

Constantly

- Walking and Standing

Ability to Lift/Carry and Push/Pull

- 21-50 pounds

- Reach above shoulder, reach outward, squat, or kneel.

Other Physical Requirements: While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision.

- Must be able to lift, bend, stoop, reach, and climb. Must be able to lift up to 30 pounds. Must be able to stand for several hours per day to perform required job duties as required by the nature of the business that is supported.

- Must be able to travel by plane and/or automobile.

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

- Working conditions are normal for a warehouse environment. Exposure to changing warehouse temperatures is possible.

- May be required to be “on-call” outside of normal business hours in order to resolve system failures or other problems.

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions

For this position, the expected base pay range is – annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan
details, is available through the DSV Benefits Showcase . Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

Visit dsv.com and follow us on LinkedIn , Instagram and Facebook

#StartHereGoAnywhere #LifeAtDSV