About this role
Unit/department/service line: Patient Access-Ephrata Community Hospital
Status: Part Time-24 Hours Weekly
Schedule: 9a-5p 2-week rotating schedule
Weekend Requirement: Every other weekend
Holiday Requirement: Every other holiday
General Summary
Provides hospital telecommunication services through the operation of a telephone console and related communication equipment. Serves as a central communication hub for hospital operations by accurately and efficiently routing internal and external calls, facilitating communication between patients, visitors, and staff, and supporting emergency response procedures. Maintains communication systems, paging functions, and operational continuity while delivering professional and customer-focused service.
Qualifications
Minimum Education:
- High School Diploma or GED Required
Work Experience:
- Less than 1 year Relevant experience. Preferred
- Previous switchboard experience. Preferred
Knowledge, Skills, and Abilities:
- Excellent interpersonal/communications skills.
- Above average verbal skill is required to communicate with the public.
- Required knowledge of basic computer skills.
Benefits Offered:
- Comprehensive health benefits
- Retirement savings plan
- Paid time off (PTO)
- Education assistance
- Financial education and support, including DailyPay
- Expanded Paid Parental Leave
- For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org) (https://www.joinwellspan.org/benefits/)