Family Case Management Group Admin and Case Associate - 2025925

POSITION SUMMARY:
 
 
This is a limited-term position funded through a grant agreement until (DATE) and contingent upon funding extension.
 
{If Hybrid, add schedule, ex.1 day onsite and 4 work from home days}.

ROLE & RESPONSIBILITIES:

- Provide administrative support for RHP groups, including but not limited to administering pre- and post-tests, tracking attendance, and entering data accurately and on time, coordinating and providing transportation, preparing supplies, and coordinating with outside presenters

- Provide strong assistance, under the direction of case managers, for approximately 10 high-needs clients

- Assist clients without Medicaid in identifying and accessing health care resources, including sliding-scale clinics and hospital financial assistance options

- Provide case management to program participants including: Research to find appropriate medical providers, schedule appointments, and consult with medical providers as needed; Train participants on prescription management, understanding medical paperwork, record keeping, and scheduling transportation to appointments; Assist participants in applying for disability benefits or age-related SSI and homemaker services as needed; Connecting program participants to English as a Second Language classes.

- Refer refugees and immigrants to external mainstream services and provide follow-up to ensure they were able to access the service

- Maintain thorough, timely, and confidential case file documentation in accordance with program and grant requirements

- Support group activities that build community and increase social connection

- Actively participate in department meetings, staff development opportunities, program trainings, community activities, and organizational events

- Collaborate with World Relief staff, partner organizations, and local churches

- Other duties as assigned

JOB REQUIREMENTS:

- Mature and personal Christian faith

- Committed to the mission, vision, and values of World Relief

- Desire to serve and empower the Church to impact vulnerable communities

- Able to affirm and/or acknowledge World Reliefs Core Beliefs (https://worldrelief.org/values/), Statement of Faith (https://worldrelief.org/statement-of-faith-details/), Christian Identity (https://worldrelief.org/content/uploads/2022/06/Towards-a-Fresh-Embrace-of-our-Christian-Identity-2.pdf) and National Association of Evangelicals' For the Health of The Nation document (https://www.nae.org/for-the-health-of-the-nation-publication/)

- Valid drivers license, access to reliable vehicle and ability to pass MVR standards

- Bachelor’s degree nursing, pre-medicine, social work, counseling, or a related field is desired, or at least one year working in an office environment

- Ability to work occasional early mornings, evenings, or weekends, as necessary

- MS Office skills

PREFERRED QUALIFICATIONS:

- Demonstrated compassion, patience, cross-cultural sensitivity, and strong mediation skills

- Demonstrated teaching and coaching skills with the ability to provide ongoing orientation to refugee participants

- Highly self-motivated with strong follow-through and ability to work independently

- Adaptable and possessing crisis management skills

- Ability to navigate the American health care system including Medicaid and other insurance options

- Strong organizational skills and ability to maintain detailed, accurate records

- Case management experience with vulnerable populations preferred

- Fluency in Spanish, Burmese, Swahili, French, or Rohingya is desired

- Comfortable working in a team environment

World Relief offers a competitive benefits package and employee discount program for full-time employees.
 
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
 
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
 
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.