About this role
Are you passionate about creating meaningful change and building partnerships that make a difference? We’re seeking a proactive Social Impact & Strategic Partnerships Officer to coordinate community programmes, strengthen stakeholder relationships, and support initiatives that drive positive social impact. If you’re organized, collaborative, and driven by purpose, we’d love to hear from you.
JOB OVERVIEW:
The Social Impact & Strategic Partnerships Officer coordinates the implementation, monitoring and reporting of approved social investment, foundation and community initiatives across Guardian Group. The role serves as an operational point of contact for assigned partners, supports the evaluation of proposals and programme outcomes, and ensures that activities, records and expenditure tracking adhere to approved priorities, funding frameworks and governance procedures. Strategic direction, funding approvals, contractual commitments and material risk decisions remain with the appropriate management and governance authorities.
JOB RESPONSIBILITIES:
1. Social Impact Programme Coordination:
• Coordinate the execution of approved social impact, foundation and community programmes; develop activity schedules and action plans; monitor milestones, deliverables and dependencies; identify implementation issues and recommend corrective actions for management consideration.
2.Partnership Coordination and Stakeholder Engagement:
• Serve as the day-to-day liaison for assigned NGOs, educational institutions and community partners; maintain partnership records and an opportunity pipeline; coordinate meetings, progress reviews and draft partnership documentation for management review; escalate sensitive matters, commitments and negotiations.
3. Governance, Due Diligence and Funding Administration:
• Review incoming proposals against documented eligibility criteria, collate due diligence information and prepare preliminary assessment summaries; track approved grants, payments and commitments with Finance; maintain complete audit-ready records and escalate potential compliance, financial or reputational concerns.
4. Impact Monitoring, Analysis and Reporting:
• Maintain programme indicators and partner reporting schedules; verify and analyse activity, expenditure and outcome information; prepare periodic dashboards, progress reports, management briefs and supporting inputs for ESG and sustainability reporting; recommend improvements to data quality and monitoring practices.
5. Programme Delivery, Engagement and Improvement:
• Coordinate approved community events, volunteering initiatives and internal engagements with PCC, Marketing & Communications and business units; track budgets and vendor deliverables within approved limits; evaluate feedback and outcomes and propose practical improvements for future programmes.
EDUCATION & EXPERIENCE:
• Bachelor’s degree in Social Sciences, Business Administration, Communications, Sustainability, Development Studies or a related discipline.
• Two to four years’ relevant experience in programme coordination, CSR, community development, stakeholder engagement, sustainability or a related function.
• Experience coordinating activities involving multiple stakeholders and preparing status or management reports.
• Experience using spreadsheets or other tools to monitor projects, budgets or programme outcomes.
ADDITIONAL REQUIREMENT:
As a regulated entity with obligations under the Know Your Employee guidelines, a Certificate of Character is required.
PERSON SPECIFICATION:
The Social Impact & Strategic Partnerships Officer must demonstrate initiative, sound judgement, integrity and strong organisational skills. The incumbent is expected to coordinate multiple programme priorities independently within established parameters, communicate clearly with internal and external stakeholders, analyse information accurately, safeguard confidential records and escalate matters requiring managerial or governance approval.