About this role
## nSPH Transition Information
**As Providence Health Care prepares for the opening of the New St. Paul's Hospital, some aspects of this position may evolve during the transition period. While the overall nature of the role is expected to remain substantially the same, operational requirements may result in adjustments to scheduling, FTE, unit assignment, site or other operational details.**
Summary
JOB SUMMARY: Within the context of a patient, client, and family centred model of care and, in accordance with the Mission, Vision and Values, and strategic directions of Providence Health Care, the person promotes a safe, respectful, and civil working environment for patients, residents, families, visitors and staff. Reporting to the Team Lead, Transitional Care Unit (TCU), the Recovery Care Worker provides care and support to patients/clients accessing transitional care services at Providence Health Care. Performs duties such as observing, documenting, and reporting changes in patient/client behaviour or physical status. Carries out group discussions with patients to provide standard information regarding policies and procedures in transitional care and share prepared materials on substance use recovery and lifestyle changes etc. Assists with set up and carries out designated leisure and social activities. As a member of the team, provides input into the patient care plan based on patient observation. Provides encouragement and reminders to patients/clients to complete their activities of daily living. Promotes health provider relationships that are trauma informed, free of anti-Indigenous racism, and person centered. Performs security checks and responds to crisis situations in accordance with established policies and procedures. In addition, performs clerical functions such admitting and discharging patients/clients in applicable computerized patient information system.
QUALIFICATIONS: Education, Training and ExperienceCompletion of a social services assistant program (e.g., social service worker, mental health worker or community support worker) or an equivalent combination of education, training, and experience. Completion of standard certificates in CPR and First Aid.Skills and Abilities• Knowledge of addiction. • Knowledge of the principles of cultural safety and humility.• Ability to communicate effectively, both verbally and in writing • Physical ability to carry out the duties of the position. • Ability to work independently and in cooperation with others.• Ability to operate related equipment. • Ability to organize and prioritize. • Ability to establish and maintain rapport with patients/clients. • Ability to observe and recognize changes in patients/clients. • Ability to handle conflict. DUTIES1.Provides direct care to patients/clients by observing, documenting, and reporting changes in patient/client behaviour or physical status. Documents changes and reports concerns to supervisor.2.Observes patients while the patient/client is taking their own medication as per established policy and procedure. Maintains related records.3.Assists with patient/client intake by interviewing patients/families, obtaining information, completing required admission/discharge documentation, and entering information into computerized patient information system. Receives and secures patients’ belongings.4.Provides support to patients/clients in helping them complete activities of daily living by encouraging and reminding them to perform tasks such as maintaining personal hygiene, dressing, doing personal laundry and organizing their own belongings.5.Supports referrals to the unit by fostering relationships that are trauma informed, person and family centered, and embedding principles of harm reduction, cultural safety, and humility in the delivery of care services.6.Carries out group discussions with patients/clients to provide standard information regarding polices and procedure in transitional care using prepared materials on substance use recovery and lifestyle changes etc.7.Collaborates and liaises with other health care professionals by providing input into the patient/client care plan based on observation of the patient and feedback provided by patient/client. Assists Social Worker with referrals to agencies, as required. 8.Performs clerical support duties such as answering calls, collating intake packages, taking referrals, maintaining logbooks, and providing program information to clients, other agencies, and the public.9.Responds to emergency situations by alerting emergency medical services such as calling hospital security or dialing 911 and performing first aid if applicable in accordance with established procedures. 10.Assists with set up and carrying out leisure and social activities such as board and card games, taking patients/clients on walks or setting out artwork materials.11.Works with team members to manage the patient/client setting by assisting with diffusing hostile situations with patients/clients and performing patient/client searches on intake. Notifies appropriate personnel such as security of escalating situations.12.Performs other related duties as required.
## Job Accuracy Posting Flag
The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A criminal record check may be required