Facilities Technician I

GENERAL SUMMARY:

The Facilities/Security Technician I provides maintenance support and security services for the entire District. The Tech completes routine security rounds and is a first responder to situations requiring security presence or intervention. The Tech also performs preventative maintenance tasks and other facilities work orders for KVH buildings, grounds, vehicles, etc. The Facilities Technician I demonstrates excellence in customer service during interactions with employees, managers/supervisors, patients, patient family members, customers, vendors, etc. and works collaboratively with all employees throughout the organization to provide optimal facility support services in a professional, ethical and knowledgeable fashion.
Full-time benefits include medical, vision, dental, and prescription drug coverage, as well as HSA/FSA, life insurance, long-term disability insurance, retirement plans, and generous Paid Time Off.

Qualifications

Minimum Education, Training & Experience (includes licenses or certifications):

- Must be 21 years of age or older with a current drivers license and clean driving record to be covered on the KVH vehicle insurance.

Education:

- High school diploma or GED required.

- Basic computer skills required.

Experience:

- Previous work experience in building maintenance/repair and/or the construction trades preferred.

- Prior security experience or training strongly preferred.

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS:

SECURITY DUTIES

- Patrols facilities and grounds both internally and externally to promote a safe and secure environment

- Responds immediately and appropriately to emergency situations such as combative or violent people, missing patients, fire alarms, elevator entrapments and crimes on campus

- Enforces parking policies/procedures and issues parking warnings as necessary

- Follows all facility and department policies and procedures

- Responds to calls for assistance and provide vehicle assistance for patients, visitors and staff as appropriate (jump starts, etc.). Is alert to any hazardous or unsafe conditions while on patrol

- Corrects or refers hazardous conditions to the appropriate personnel for correction, i.e., Facilities & Engineering or Environmental Services.

- Rapidly de-escalates violent situations, performs crisis intervention in a volatile and dynamic environment. May help physically restrain patients following established policies and procedures.

- Ensures Behavioral Health patients remain safe in their room as requested by clinical staff.

- Works with Law Enforcement to secure weapons ; secures other belongings per District policy.

- Gathers accurate evidence and information for reporting of criminal activity to local Law Enforcement and KVH Incident Reporting . May be required to testify in court for relevant cases

- Prepares a variety of reports related to arrests, security incidents, investigation results and unusual activity. Documentation must comply with Department guidelines for potential submission to other KVH Departments and government agencies

- Ensures effective communication and good relations by being friendly and helpful, providing information and directions to staff, visitors and patients

- Monitors security cameras

- Interacts with local law enforcement officials as necessary and follows the Integrity and Compliance guidelines for disseminating information to law enforcement

- Security is considered essential staff and therefore may be required to report to duty or hold over during inclement weather conditions and other emergencies to maintain operational needs

- Works with members of other departments to lead, counsel, resolve or investigate safety and security issues

- Issues temporary ID badges and keys to employees, contractors, students, and visitors as necessary

FACILITIES DUTIES

- Performs routine preventative maintenance (PMs) according to schedule.

- In conjunction with the Facilities Tech II, performs work order repairs in a timely manner to ensure that facility equipment and systems remain in working condition.

- Accurately documents all work performed in the work order system.

- Provides updates and relays concerns to manager or others as appropriate.

- Assists with transportation of patients, visitors, and employees per the Districts Transportation Policy.

- Provides Access Control monitoring

- Participates in logistics activities for community outreach events such as setting up tents, transporting tables, etc.

- Identifies all equipment and work areas that do not meet safe operational guidelines and removes from service or properly tags (log-out, tag-out system) for clear identification that the area is out-of-service and is scheduled for corrective maintenance.

- Performs general cleaning in work areas to ensure that dust and debris is minimized as part of all repair work done in the facility; complies with any regulatory requirements to eliminate any hazardous risks or breaches of contamination.

- Disposes of garbage and bio-waste management material, including recycling of any materials identified for recycling, removes from hospital premises as established by policy and procedure.

- Participates in fire, safety, hazardous materials, MSDS, infection control and other required training to ensure the hospital is ready and able to respond to emergencies and other situations.

- May assist with ordering/maintaining department supplies and equipment parts, etc.

- May take call for the department on a back-up or emergency basis upon completion of on-call training program

- Performs other duties as assigned.