About this role
Position Summary
This position is responsible for the overall operation of the home shop as well as oversight of assigned regional shop locations.
This includes but is not limited to overseeing the repair and maintenance of all equipment for safe operation, managing vendor
relationships, updating work orders, and managing on-site and off-site maintenance support functions. The Sr. Lead Technician
has regional oversight to mentor and support the day-to-day operations of the assigned shops Lead Technicians. Sr Lead
Technician is the first point of contact for Lead Technicians and Shop Foreman in assigned region.
Essential Functions
- Support and direct shop leads/terminal managers on making fact-based maintenance minded decisions in line with established corporate policies.
- Monitor data recording compliance and usage to include open/complete repair orders, open/complete purchase orders, flagged warranty items, chronic repair log, PM due reports, direct/indirect labor logs, system usage
- Review vendor repair orders/estimates to authorize work to be performed and/or payment.
- Support regional operations team in any initiative to move equipment/support business needs.
- Maintain OOS logs to accurately identify equipment issues and to be aware of fleet readiness.
- Travel to shops within designated regions to develop, monitor and support maintenance initiatives.
- Accumulate data for OOS service equipment (asset work sheets, estimates) to determine if equipment is worth repairing. This would be in tandem with Operations and the Lead Technician. Make recommendation to Director of Regional Maintenance.
- Monitor maintenance system for repair orders open over seven days and follow up on each repair to find out delay of completion.
- Review invoices from outside vendors to include leased/program maintenance vehicle invoices for accuracy/fairness.
- Attend weekly conference calls with operations.
- Review and send reporting metrics to Director of Maintenance, Regional Operations and BUL (direct vs indirect, system utilization, PM currency, equipment utilization, parts cycle counts)
- Continually evaluate and when needed recommend changes to shop staffing levels to ensure operational and fleet needs can be achieved. (do we have enough employees to perform the work at hand or do we have too many)
- Direct feedback to Terminal Manager and Director of Regional Maintenance on Tech performance for annual reviews
- Assist with interviewing potential new techs and make recommendations to operations.
Qualifications
Qualifications
- 5 years of Lead Technician experience or equivalent work experience
- Minimum 5-years of experience in heavy-duty vehicle maintenance & repair
- Air brake certification in compliance with FMCSR 396.25
- Certified as a (DOT) commercial motor vehicle inspector in compliance with FMCSRs.
- EPA 609 certification (Motor Vehicle Air Conditioning Repair)
- Valid drivers license
- Advanced computer knowledge
- Become qualified as necessary with appropriate certifications to perform recent technology evaluations, diagnosis, and repairs
- Available to travel 25-50%
Physical Requirements
- Lifting - Frequent - Weight 50 lb.
- Carrying - Occasional - Weight 50 lb.
- Pushing - Occasional - Force 50 lb.
- Hand Grip - Frequent
- Sitting - Occasional
- Standing - Frequent
- Walking - Frequent
- Climbing - Occasional
- Stooping - Occasional
- Kneeling - Two Knees - Occasional
- Crouching/Squatting - Occasional
- Reaching - Overhead - Frequent
- Handling - Constant
- Vision - Constant
- Talking – Frequent
Kenan Advantage Group, Inc. is an equal opportunity employer. No person will be discriminated against in any aspect of their employment on the basis of any status or characteristic protected by applicable federal, state or local law.
Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:
- Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
- Provide constructive guidance to other employees and representatives of third parties.
- Contribute to providing the highest quality of products and services to customers.
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