About this role
Position Title: Entertainment Coordinator
Reports To: Promotions & Entertainment Manager
Supervises: N/A
Summary of Position:
Assists the Promotions & Entertainment Manager with the execution and coordination of Entertainment and Special Events. Responsible for the day-to-day success of entertainment concerts and special events. Ensures all details and preparations are complete, accurate, and on time. Other duties as assigned.
Essential Duties and Responsibilities:
- Understands the Apache Spirit Club levels and benefits program.
- Knows the monthly promotions calendar and information in monthly mailers.
- Provides excellent guest service and communication.
- Comfortable making announcements and using a microphone.
- Adheres to all regulatory, departmental, and casino policies.
- Stays current on special events, promotions, food specials, and entertainment.
- Reports illegal or suspicious activity.
- Maintains confidentiality of sensitive material.
- Able to move quickly on the event venue floor and handle customer demands calmly.
- Handles multiple functions simultaneously, being well-organized and detail oriented.
- Meets department standards, attendance, and appearance guidelines.
- Available to work nights, holidays, and weekends. Works any day, any shift, and long hours as required.
- Flexible to accommodate last-minute changes.
- Performs other duties as assigned and needed for the success of the organization.
Entertainment and Special Events:
- Works with Purchasing to acquire merchandise for events.
- Ensures merchandise and decorations are controlled, secure, and delivered on time.
- Inform departments of needed setups.
- Purchases green room needs and artist requirements.
- Follows up on signage and collateral requests.
- Manages the status of contracts and payments for entertainers.
Hospitality Standards:
- Promotes continuous success and progress.
- Speaks positively about guests, team members, and the business.
- Adheres to appearance standards.
- Available, approachable, and open to feedback.
- Plans ahead and anticipate guest needs.
Supervisory Responsibilities:
No direct supervisory responsibilities but ensure team members from other departments are set up for successful execution.
Education and/or Experience Requirement:
- High school diploma or GED required.
- One year of job-related experience in a entertainment buying/ entertainment production. or Promotions department may be substituted.
- Preferably fluent in both Spanish and English.
- Must be able to obtain and maintain a gaming license.
- Must have valid Drivers Lincese.
- Proficient with Microsoft Office.
- Knowledge in Ticket-Socket and Ticketmaster.
- Must have knowledge in Agilysys.
- Mescalero Apache Tribal preference: bicultural experience preferred.
Physical Demands:
- Frequently required to walk and sit.
- Required to stoop, kneel, crouch, crawl, talk and hear.
- Required to be able to lift and/or move up to 50 pounds.
Work Environment:
- The noise level is loud.