About this role
Job Type
Full-time
Description
Are you a people-person who’s organized, detail-oriented, and thrives in a fast-paced environment? Join our team at Creekside Canopy in Charlotte, NC as an Assistant Community Manager and help us create a community residents are proud to call home!
What You’ll Do:
- Assist the Community Manager with daily property operations.
- Build strong resident relationships and provide outstanding customer service.
- Lead collections efforts, including rent payments, delinquency follow-up, and payment plans.
- Support leasing efforts, renewals, and resident retention programs.
- Process lease paperwork, reporting, and compliance tasks.
- Step in to lead when the Community Manager is out.
- Work alongside a supportive, fun-loving team
Why You’ll Love It Here:
- We value strong resident relationships and give you the tools to succeed in customer service and collections.
- We believe in promoting from within, offering a clear path to Community Manager and beyond.
- We believe in teamwork—your ideas and input will help shape how we serve our residents.
Grow your career in multifamily housing while making a difference every day!
Benefits Offered:
- Medical Insurance (77% of employee/dependent premium paid by Lion)
- Dental Insurance (99% of employee premium paid by Lion)
- Vision Insurance (99% of employee premium paid by Lion)
- Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
- 401(k) Retirement Savings Plan (6% Company Match)
- Paid Time Off Policies: Vacation
- Sick Leave
- Bereavement Leave
- Holidays (New Years Day, MLK Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day)
- Paid Parental Leave
- Paid Volunteer Time Off
- Employee Assistance Program
- Rewards Program
Requirements
What We’re Looking For:
- 1–2 years of property management or leasing experience preferred.
- Strong background in resident relations and collections management.
- Excellent communication, organization, and problem-solving skills.
- Familiarity with property management software (Yardi).
- A positive, team-oriented mindset.
- Valid Driver's License and insured operable vehicle (Mileage Reimbursement offered)