Quality Assurance Manager

Quality Assurance Manager - Food Manufacturing

Hayward, CA | Full-Time | 100% Onsite

Job Description

The Quality Assurance Manager will manage , coordinate, and implement quality assurance (QA) programs for plant operations. Monitor production, warehouse, maintenance
and sanitation operations for adherence to quality and food safety programs. Monitor product conformance to quality specifications including complaint investigation and resolution

This is a full-time, onsite position. Remote or hybrid work is not available.

Key Responsibilities

- Develop, implement, and maintain the plant’s Food Safety Plan and HACCP program in compliance with the FDA’s food safety rule for manufacturers (FSMA, 21 CFR Part 117)

- Manage the SQF Food Safety Code program and lead preparation for the annual certification audit

- Serve as the primary contact for FDA, state, and local inspections and for customer and third-party audits, and manage all corrective actions

- Oversee the allergen control program, including cross-contact prevention, label checks, and validation of cleaning between product runs

- Partner with the Sanitation team to maintain cleaning schedules and written cleaning procedures, and to verify that equipment is clean before production starts

- Conduct internal GMP and food safety inspections across all shifts, and track findings until they are resolved

- Monitor finished products against quality specifications, and take part in taste and quality reviews and shelf-life testing

- Investigate consumer and customer complaints, find the root causes, and put fixes in place that prevent repeat problems, with a focus on preventing foreign objects in product

- Manage the approved supplier program, including incoming ingredient quality, supplier certificates and specifications, and handling of rejected materials

- Maintain traceability, product recall procedures, and plans to protect products from tampering and ingredient fraud, and run mock recalls at least once a year

- Provide technical support to co-packers and suppliers, including reviews of their allergen and HACCP plans

- Set and report on food safety and quality performance measures to senior leadership

- Deliver GMP, food safety, allergen, and sanitation training to new and current associates, and keep training records up to date

- Lead, coach, and develop the QA team, and support Lean and continuous improvement work across the plant

Qualifications

- Bachelor’s degree in Food Science , Microbiology, Biology, Chemistry, or a related field

- Minimum of 5 years of quality assurance experience in food manufacturing, including at least 2 years in a supervisory or management role

- Preventive Controls Qualified Individual (PCQI) and HACCP certifications required

- SQF Practitioner certification required, or ability to obtain it within 90 days of hire

- In-depth knowledge of FSMA, GMPs, allergen management, sanitation programs, and GFSI-recognized food safety standards

- Proven experience leading SQF or other GFSI certification audits and regulatory inspections

- Experience in bakery
or high-speed packaged food production preferred

- Strong English communication skills, written and verbal. Fluency in Spanish strongly preferred

- Proficiency in Microsoft Office, and familiarity with quality, ERP and timekeeping systems

Key Attributes

- Puts consumer safety first and makes sound decisions, even under pressure

- Stays calm and decisive during audits, deviations, and investigations

- Pays close attention to detail and uses data to solve problems

- Leads visibly on the production floor and earns trust across all shifts

Work Environment  
The role involves regular work on the production floor, including hot, cold, wet, and noisy areas. Candidates must follow all PPE and hygiene requirements, be able to lift up to 50 lbs , and be flexible to cover multiple shifts as needed.

Wisoman Foods Inc. is an Equal Opportunity Employer.

Why work for us?

- Opportunity to contribute to a growing, mission-driven food company.

- Work closely with a collaborative, passionate team.

- Gain hands-on experience in all aspects of procurement and sourcing in the specialty food sector.

- Benefits: Health, Dental, Vision

- Paid Holidays

- PTO (Vacation and Sick)